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About nexawork
nexawork is a global leader in delivering mission‑critical business process services and technology solutions to Fortune 100 enterprises and more than 500 government agencies. Our purpose‑driven culture empowers every associate to thrive, innovate, and make a tangible impact on the communities we serve. With a legacy of reliability, precision, and client‑centric excellence, nexawork offers a dynamic environment where individuality is celebrated and professional growth is a shared priority.
Why This Role Matters
As an On‑Site Data Entry Processor in our Memphis, TN Lockbox Center, you will be at the heart of the financial transaction ecosystem. Your work ensures that millions of dollars in payments are accurately captured, validated, and routed, directly supporting the financial health of our clients and the people who rely on their services. This night‑shift position (7 PM – 3:30 AM) is essential for maintaining uninterrupted processing cycles and upholding the high‑quality standards that define nexawork.
Key Responsibilities
- Perform precise data entry of check amounts, payee information, and MICR corrections from scanned check images, adhering strictly to each client’s profile and instructions.
- Maintain and exceed accuracy and productivity benchmarks in line with client Service Level Agreements (SLAs) and internal department goals.
- Cross‑train and provide flexible support to other Lockbox team functions, ensuring seamless continuity during peak volumes or staffing adjustments.
- Collaborate closely with teammates to guarantee that all work is processed according to individual client specifications and strict deadlines.
- Identify and flag any discrepancies or potential fraud indicators, escalating them through the appropriate channels for rapid resolution.
- Document process improvements and contribute to continuous‑improvement initiatives that enhance efficiency and data quality.
Essential Qualifications
- Minimum of 1 year proven experience in high‑volume data‑entry environments, preferably within financial services or lockbox processing.
- High school diploma or equivalent; additional certifications in office administration or data management are a plus.
- Demonstrated proficiency on a 10‑key numeric keypad, with a minimum score of 13,500 – 15,500 keys per hour on standardized numeric testing.
- Strong command of Microsoft Office suite, especially Word, Outlook, and Excel; familiarity with internal production software is trained on‑the‑job.
Preferred Qualifications & Skills
- Experience with MICR (Magnetic Ink Character Recognition) technology and check‑processing software.
- Prior exposure to a fast‑paced, production‑oriented environment where accuracy and speed are equally critical.
- Excellent written and verbal communication abilities, enabling clear documentation and effective teamwork.
- Self‑motivation and the capacity to work independently with limited supervision while maintaining a high level of confidentiality.
- Logical decision‑making skills and a strong sense of urgency that drives timely completion of tasks.
Core Competencies for Success
- Attention to Detail: Ability to spot and correct errors in numeric data and payee information.
- Time Management: Efficiently prioritize workload to meet tight turnaround times.
- Team Orientation: Contribute positively to a collaborative environment, sharing knowledge and supporting peers.
- Adaptability: Quickly learn new systems and processes, and adjust to evolving client requirements.
- Confidentiality: Uphold strict privacy standards when handling sensitive financial information.
Career Growth & Learning Opportunities
nexawork is committed to investing in its people. As a Data Entry Processor, you will have access to a robust learning platform that offers:
- Structured training programs on advanced data‑processing tools and emerging financial technologies.
- Mentorship from senior analysts and managers who can guide you toward roles such as Lockbox Team Lead, Quality Assurance Specialist, or Process Analyst.
- Opportunities to earn industry‑recognized certifications (e.g., Certified Payments Professional) with company sponsorship.
- Regular performance reviews that identify pathways for promotion, lateral moves, or specialization in high‑value client accounts.
Work Environment & Culture at nexawork
Our Memphis facility is a modern, secure operations center designed for optimal focus and comfort. Key aspects of the work environment include:
- Ergonomic workstations with 10‑key keyboards to support sustained data‑entry tasks.
- Team‑oriented atmosphere where collaboration is encouraged through daily huddles and shift debriefs.
- Controlled noise levels with acoustic panels, ensuring a productive yet comfortable setting.
- Strict adherence to confidentiality protocols, reinforcing trust with our clients and their customers.
- Flexible scheduling within the night‑shift window, allowing for a balanced personal and professional life.
Compensation, Perks, & Benefits
nexawork offers a competitive hourly wage of $16 per hour, with the potential for performance‑based bonuses and incentives. In addition to base pay, associates enjoy a comprehensive benefits package that may include:
- Medical, dental, and vision insurance options with employer contributions.
- Life and short‑term/long‑term disability coverage.
- Retirement savings plans featuring company matching contributions.
- Paid holidays, vacation, and sick leave (PTO) to support work‑life balance.
- Employee assistance programs, wellness initiatives, and access to mental‑health resources.
- Opportunities for tuition reimbursement and continuous education support.
Commitment to Diversity, Inclusion, & Accessibility
nexawork is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive workplace where every associate feels respected and valued, regardless of race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sexual orientation, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation to apply for or perform the duties of this role, please let us know, and we will work with you to ensure an accessible hiring process.
Application Process & Next Steps
Ready to join a forward‑thinking organization that puts precision, people, and progress at the forefront? Submit your application today. Our recruiting team will review your qualifications, and qualified candidates will be contacted for a virtual interview followed by an on‑site assessment at our Memphis location.
Take the Next Step with nexawork
At nexawork, your meticulous work directly contributes to the financial stability of major corporations and government entities, impacting millions of lives. If you thrive in a fast‑paced, detail‑driven environment and are eager to grow your career within a supportive, innovative company, we encourage you to apply now. Join us, and become part of a team where your expertise is recognized, your development is nurtured, and your contributions truly matter.
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