For our client, we are seeking a Inside Sales Manager (Remote) to join the team of a leader in the Information Technology space.
This role will lead an inside sales function with a strong focus on team leadership, sales operations, and customer support execution. The ideal candidate will partner closely with regional teams to improve service levels, strengthen processes, and drive consistent performance across quoting, orders, and receivables. This position is well suited for a hands-on leader who can coach people, manage metrics, and translate sales trends into actionable improvements.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $130,000 – $150,000 annually
Responsibilities
Lead and coach the inside sales team to foster a collaborative culture
Conduct onboarding and training for new team members
Develop strategic plans in partnership with regional teams to address sales needs
Ensure sales service level targets and escalation processes are achieved
Implement system and tool enhancements based on feedback
Manage team performance through established sales metrics and KPIs
Analyze sales activities and track metrics for quoting and receivables
Identify customer trends and provide insights for improvement
Process customer transactions accurately, including quotes and orders
Monitor sales credits and approve adjustments as necessary
Perform additional inside sales responsibilities as required
Qualifications
Expert-level Microsoft Excel skills
Bachelor's degree in business, supply chain, finance, or a technical field preferred
8-10 years of sales team leadership experience, preferably in technology or reseller markets
Strong management skills with a focus on team collaboration and development
Deep understanding of sales strategy, operations best practices, and CRM tools
Demonstrated ability to engage with stakeholders and develop strategic partnerships
Proven inside sales expertise with strong business acumen and customer satisfaction focus
Excellent verbal and written communication skills across multiple organizational levels
Highly organized with superb time management capabilities in a dynamic environment
Benefits
Comprehensive medical, dental, and vision coverage for employees and their families
401(k) retirement plan with employer matching contributions
529 college savings plans and health savings accounts
Life insurance and long-term disability coverage
Opportunities for training and professional development
Appealing office environment with complimentary snacks and beverages
Positive workplace culture promoting collaboration
Work-life balance with generous paid time off
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.