IAM Business Systems Analyst – Multiple Positions
12+ months contract
100% remote
++POSITION DUTIES AND RESPONSIBILITIES++
- Work with business and IT stakeholders to analyze access needs and translate them into technical requirements.
- Document use cases, functional specifications, and system workflows related to identity governance and access control.
- Assist with the implementation, integration, and support of IAM tools (e.g., Okta, Azure AD, AD etc…).
- Document requirements to configure identity connectors and support integrations with applications and directories (LDAP, Active Directory, cloud services, etc.).
- Develop and execute test plans to ensure IAM functionality meets requirements.
- Perform UAT support, regression testing, and validation for IAM deployments and upgrades.
- Assist in conducting access reviews, certification campaigns, and audit reporting to ensure compliance with internal policies and external regulations (e.g., SOX, HIPAA, GDPR).
- Recommend and implement improvements to streamline workflows, enhance security, and improve the user experience.
- Create and maintain standard operating procedures, technical documentation, and user guides related to IAM processes.
- Collaborate with security, infrastructure, HR, and application teams to ensure seamless integration of identity services across platforms.
- Participate in IAM project initiatives, upgrades, and system migrations.
++DESIRED PROFESSIONAL SKILLS AND EXPERIENCE++
- Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, or related field.
- 10+ years of experience as a systems analyst, 3–5+ years of IAM experience in medium to large enterprise environments.
- Deep knowledge of IAM concepts: Authentication, authorization, provisioning, federation, and identity lifecycle management.
- Access certification & governance: Familiarity with access reviews, role-based access control (RBAC), and least privilege principles.
- Integration experience: With enterprise applications (ERP, CRM, HRIS), cloud platforms (AWS, Azure, GCP), and APIs.
- Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA)
- Experience with ticketing and ITSM tools: ServiceNow, Jira, Remedy, etc.
- Requirements gathering and gap analysis for access controls.
- Experience in compliance & regulatory environments: SOX, HIPAA, GDPR, PCI-DSS.
- Working closely with HR, security, app owners, and compliance teams.
- Writing access control policies, process flows, and standard operating procedures.
- Familiarity with Agile/Scrum or Waterfall for IAM-related projects.