Note: The job is a remote job and is open to candidates in USA. The Wilshire Group is hiring a Senior Patient Access Analyst/Project Manager for a contract role supporting a large-scale healthcare technology and operational transformation initiative. The role leads Epic Patient Access projects, coordinates multidisciplinary stakeholders, and supports implementation, workflow improvement, and operational adoption.
Responsibilities
- Lead and coordinate large-scale Epic Patient Access projects, including scheduling, registration, and referral-related initiatives
- Develop and execute comprehensive project plans, timelines, milestones, and deliverables
- Collaborate with IT, clinical, operational, revenue cycle, and executive stakeholders to ensure project alignment
- Provide subject matter expertise in Epic Cadence, Prelude, and/or Referrals applications
- Evaluate current-state workflows, identify opportunities for improvement, and support future-state workflow development
- Manage project risks, dependencies, resource coordination, issue resolution, and stakeholder communications
- Oversee implementation readiness, system testing, go-live activities, and post-implementation stabilization
- Facilitate project meetings, monitor progress, and provide regular status reporting to leadership
- Support enterprise-level change management and operational adoption of new workflows
Skills
- 10+ years of project management experience
- Active Epic certification in Cadence, Prelude, and/or Referrals
- Demonstrated experience managing or leading large-scale, complex healthcare projects
- Strong knowledge of patient registration, scheduling, referrals, and related operational workflows
- Experience with Epic implementations, optimization projects, upgrades, or enterprise transformation initiatives
- Proven ability to work independently while managing multiple workstreams and stakeholder expectations
- Excellent communication, analytical, organizational, and problem-solving skills
- Multiple Epic certifications across Patient Access applications
- PMP or other recognized project management certification
- Previous consulting experience with large hospital systems, academic medical centers, or multi-facility healthcare organizations
- Experience supporting enterprise-wide Epic implementations and optimization initiatives
Benefits
- Remote
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