Overview
HR Systems & Insights Administrator (Part Time)
Fixed Term Contract - 24 Months (2 Years)
Location: Remote (applicants must be within commutable distance of Brighton, UK)
Make a Difference Through Data, Systems and People
At Change Grow Live, we're passionate about helping people change the direction of their lives, grow as individuals, and live healthier, happier futures. Behind every great colleague experience is a team making sure our people systems, data and processes work seamlessly.
We're looking for an enthusiastic and customer-focused HR Systems & Insights Administrator to join our growing HR Systems & Insights team on a 24-month fixed-term contract. This is an exciting opportunity for someone who enjoys solving problems, working with technology, supporting colleagues, and helping improve the systems and data that underpin our People Services function.
Whether you already have experience in HR systems administration or you're looking to further develop your systems and data skills, this role offers the chance to work closely with colleagues across the organisation while building valuable expertise in people technology and insight.
About the Team
The HR Systems & Insights Team sits at the heart of Change Grow Live's people operations, providing specialist support and expertise across our people systems, data and reporting.
We provide first-line support for colleagues across Change Grow Live including line managers, employees and volunteers, helping resolve queries relating to people systems and people data. We work in close partnership with colleagues across People Services, Digital teams, Finance and Payroll, ensuring our systems and processes are efficient, accurate and user-friendly.
As a team, we're passionate about delivering excellent customer service, maintaining high-quality people data, and continuously improving the digital experience for our colleagues and volunteers.
About the Role
As an HR Systems & Insights Administrator, you'll be the first point of contact for a variety of people systems and data enquiries. You'll support users across the organisation, investigate issues, maintain system records, and contribute to ongoing improvements that enhance the colleague experience.
You'll gain exposure to a range of HR technologies and processes while working collaboratively with internal stakeholders to ensure our systems remain reliable, compliant and effective.
This is an ideal role for someone who enjoys:
Providing excellent customer service and technical support
Troubleshooting and resolving systems-related queries
Working with data and ensuring accuracy and attention to detail
Improving processes and identifying opportunities for change
Building relationships with colleagues across multiple teams
Learning new systems and technologies
Responsibilities
What You'll Be Doing
Acting as a first point of contact for HR systems and people data queries
Providing timely and effective support to managers, employees and volunteers
Maintaining accurate employee and organisational data within HR systems
Investigating and resolving system issues or escalating where appropriate
Supporting data validation, audits and reporting activities
Working collaboratively with People Services, Digital, Finance and Payroll colleagues
Contributing to system improvements, testing and implementation activities
Producing and maintaining guidance and support materials for users
Helping ensure excellent data quality, governance and compliance standards
What We're Looking For
We're interested in people who are curious, organised and committed to delivering great service.
You'll ideally have:
Experience working with HR, workforce or business systems
Strong administrative and organisational skills
Excellent attention to detail and data accuracy
Strong communication and customer service skills
Confidence working with databases, spreadsheets and digital systems
The ability to manage multiple priorities and meet deadlines
A proactive approach to problem-solving and continuous improvement
Most importantly, you'll share our commitment to supporting colleagues and delivering excellent service.
Working Arrangements
This role is remote based, offering flexibility and the opportunity to work from home. However, applicants must be within reasonable commuting distance of Brighton, UK, as occasional attendance for meetings, training or team activities may be required.
What We Offer
We know that when our people thrive, our organisation thrives too.
That's why we offer:
25 days annual leave (plus bank holidays), increasing annually to 30 days
A paid weekly Wellness Hour
Access to our wellbeing hub and Employee Assistance Programme
Contributory pension scheme
A wide range of employee benefits and discounts
Learning, development and progression opportunities
A supportive and values-led environment where people are encouraged to grow and succeed
Our Commitment to Our People
We're committed to creating an environment where everyone can do their best work and feel they belong.
We do this by:
Creating the conditions for success for all colleagues and volunteers
Working together to deliver high-quality learning and organisational development
Building an inclusive culture where every voice is valued
Investing in the development and wellbeing of our people
Encouraging innovation, curiosity and continuous improvement
Join Us
If you're passionate about helping people, enjoy working with systems and data, and want to be part of a team that makes a real difference behind the scenes, we'd love to hear from you.
Apply today and help us deliver outstanding people systems and insights that support colleagues, volunteers and services across Change Grow Live.
Salary Range (pro rata if part time)
CGL points 25 to 28 (£30,268.05 - £32,802.41)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
6/10/2026
Closing Date
25/9/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Sophie Baldwin | sophie.baldwin@cgl.org.uk | 07584130761