[https://www.breg.com/wp-content/uploads/2025/02/Breg_Logo_1280x426_Animation_sm1.gif]
Join Our Team and Keep Moving Forward with Breg!
At Breg, we are dedicated to advancing orthopedic solutions that enhance the
lives of patients and support healthcare professionals. As a leader in the
orthopedic industry, we provide innovative products, consulting, technology, and
services that help people move forward with confidence.
We are currently seeking a Field Service Representative in the Greater Dayton,
OH area to join our team. If you thrive in a dynamic environment where
innovation and impact go hand in hand, this is the opportunity for you.
Who You Are
You are a forward-thinking professional who values collaboration, innovation,
and making a meaningful difference. You bring expertise in your ability to
demonstrate ownership and accountability; the ability to plan, execute, control
and deliver; communicate effectively both written and verbal.
What You’ll Do
As a Field Service Representative, you will:
Coordinates orthopedic bracing product logistics and replenishment,
proactively maintaining inventory levels at assigned accounts and managing
inventory transfers and reconciliation activities.
Proactively reduces stagnant inventory by removing and processing expired,
damaged, or unsellable products in accordance with company policy.
Delivers comprehensive inventory management support to customers, including
ordering and returning product, and providing ongoing communication and
timely updates regarding estimated delivery
Supports order fulfillment activities and ensures all documentation is
complete and accurate for each account.
Ensures product displays, storage areas, and inventory spaces meet Breg’s
merchandising, compliance, and operational standards.
Provides onsite support for product recalls, audits, and/or field
communication initiatives.
Ensures all required inventory counts are completed on time and accurately,
supporting inventory reconciliation and compliance efforts.
Prepares, compiles, and submits insurance billing documentation in compliance
with established internal standards and submission requirements, ensuring all
documentation is complete, accurate, and submitted within required timelines.
Reviews and works pending claims by retrieving required missing information
from customers, identifying and escalating trends in documentation
deficiencies, and utilizing systems such as PowerBI, Breg Vision, and the
Breg Claims System (BCS) to support daily operations and improve billing
outcomes.
Adheres to all Breg policies, standard operating procedures (SOPs), and
applicable healthcare regulations, including Health Insurance Portability and
Accountability Act (HIPAA) and Food and Drug Administration (FDA)
requirements.
Collaborates with internal teams (e.g., Solution Team, Sales, Field
Operations) to resolve account issues and enhance service efficiency.
Prepares daily, weekly and monthly reports for management and account review,
analyzing data for trends and identifying opportunities for process or
performance improvement.
Demonstrates a high level of professionalism, privacy, and accuracy in all
interactions and activities.
Responsible for behaving in a professional manner both internally and
externally in relationships that positively impact the company's reputation
and comply with the company's policies and practices. Responsible for being
accountable and committed to demonstrating Breg’s cultural beliefs and
achieving the key results of the company.
Responsible for promoting Breg's culture within the organization using
established tools such as storytelling, providing focused feedback, and
recognition. The performance of the position is aligned with the culture of
commitment and accountability, following the steps of: See it, Own it, Solve
it, and Do it.
What You Bring
High school diploma or equivalent required.
Associate’s degree in Healthcare Administration, Logistics, Supply Chain
Management, or a related field equivalent preferred.
Minimum of 1 year of experience in a customer service, inventory, or supply
chain role, or other related service-oriented work required.
Computer proficient to include web browser/internet search, Microsoft (MS)
Outlook, Word, Excel, and Teams Technical competence includes the ability to
learn new software and systems.
A passion for innovation and a commitment to Breg’s mission to Keep Moving
Forward.
Work schedule includes...
Work schedule may include variable start/end times outside of the company’s
standard business hours of 8:00 a.m. – 5:00 p.m. On-call hours may be
required which may include nights and weekends.
Domestic travel up to 80%; Minimal out of state travel 5%
Why Breg?
At Breg, we invest in our people and culture. We offer:
Comprehensive Benefits: Medical, dental, vision, disability, and life
insurance, effective the first of the month after hire.
Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
Growth & Development: Opportunities for professional advancement within a
company that values your contributions.
Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment
Opportunity employer, fostering a diverse and inclusive workplace.
For more information regarding Company benefits, please see
https://www.breg.com/benefits
[https://url.us.m.mimecastprotect.com/s/1gkuCDkYJgU34LnlfWf0Fj7GxN?domain=breg.com]
Compensation
Salary Range: $18.50-$25.00/hr. Actual compensation is determined by factors
such as experience, skills, and business needs. This range reflects the minimum
and maximum target range for new hire base salary/pay across all US locations.
Actual pay is based on many factors unique to each candidate, including but not
limited to geographical location, work experience, skill set, relevant trainings
and certifications, and business needs. The base pay range is subject to change
and may be modified in the future. This role may also be eligible for a variable
comp plan with an annual target at plan of $2,000, paid out on a quarterly
basis.
Ready to Move Forward?
If you’re ready to be part of a company that is redefining orthopedic care,
apply today at www.breg.com/careers.
Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work
force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are
encouraged to apply.
Applicants must be currently authorized to work in the United States on a
full-time basis. The Company will not sponsor applicants for work visas for this
position.
#LI-KB1