An exciting opportunity exists at Barnes Aerospace for a Contracts Performance Manager within the Sales Ops & Commercial Team. The Contracts Performance Manager is responsible for supporting the sales function in various process steps, from negotiating contract terms and leading deals from verbal acceptance to signing, managing contracts after signing, and building and maintaining customer relationships as the primary points of contact with GE Aerospace. As the Contracts Performance Manager, you will own the full contract lifecycle — from verbal deal acceptance through signing and ongoing management. This role ensures contract compliance, monitors escalations, and drives profitable execution of customer agreements across regions, products, or component repairs.
Core Responsibilities:
- Own contract negotiations in partnership with Aerospace General Counsel and Sales leaders.
- Establish and actively manage a performance management matrix for OEM agreements with key customers throughout the contract lifecycle containing all contractual obligations between the customer and the Barnes Aerospace businesses
- Ensuring key customer adherence to contract terms to deliver the EBITDA approved with commercial strategy (e.g., PIE pass-through, annual escalations) and properly customer notification in accordance with the contract and internal Change Management process
- Responsible for leading key customer contract monthly internal reviews with Customer Service Manager, Sales, and Pricing (e.g., Review LD’s, Internal Issues)
- Analyze key customer contracts to build and drive implementation of Contract/Claim Management Strategy including management commercial risks and actions for EBITDA and cash generation
- Own and launch key customer contract renewal activities through contract signature.
- Coordinate with Pricing and Commercial Finance to ensure deal accuracy and health with Sales and sites for key customer sales.
- Own the communication management process for strategic customer correspondence with key customer for the sites
- Own contract reviews and approval workflows. Champion contract policy and procedure revisions as appropriate.
- Provide advice to the sites on specific key customer issues (i.e. risks, contractual/claims activities, etc.).
- Attend customer reviews in conjunction with Customer Service to support contract reviews & commercial issues were feasible
- Provide quote, proposal, and bid support for key customer sales to Sales VPs and Customer Service where required
- Provide training on the necessary commercial and contractual knowledge and skills to the Customer Service Team members.
- Lead the management of claims and disputes in accordance with the Claim Management process and collaboration with site teams.
Qualifications:
- 5+ years in OEM commercial or contracts roles in aerospace or high-tech manufacturing.
- Deep understanding of the full OEM contract lifecycle, from RFQ and proposal drafting through negotiation, execution, compliance, and renewal. Must have working experience with Contract Lifecycle Management (CLM) systems, Enterprise Resource Planning (ERP) tools, Salesforce, legal/commercial terminology, and escalation clauses.
- Ability to assess pricing structures, evaluate margins, and analyze contract profitability across the product lifecycle. Familiarity with pricing models, cost estimating, financial KPIs (e.g., EBITDAS), and tools like Excel or Power BI.
- Ability to translate OEM commercial language into actionable site-level plans.
- Strong OEM negotiation & risk management skills. Experienced in negotiating terms that reduce legal/financial exposure while maintaining customer relationships. Knowledge of contract law, liability, escalation language, and working with legal counsel.
- Strong attention to details and process rigor. Ability to manage complex, multi-year, contracts while ensuring compliance and accurate handoffs to operations and customer service. Ability to use tracking tools and document control protocols.
- Robust cross-functional Collaboration & communication skills. Able to coordinate with engineering, operations, sales, legal, and finance to align all stakeholders on contract terms, and experience working in matrixed environments, and project coordination.
- Travel requirement 25%
Education Requirements:
- Bachelor’s degree required; MBA, or other advanced degree preferred.
Salary: $110,000-$172,000
Barnes Aerospace offers eligible employees a comprehensive benefits package, including medical, dental, and vision insurance; a Health Savings Account (HSA) with company contributions for eligible medical plan participants; flexible spending accounts (FSAs); a 401(k) retirement plan with company matching contributions; life and disability insurance; and paid vacation and holidays. Additional offerings include an employee assistance program (EAP), wellness programs, tuition reimbursement, employee discounts, voluntary accident and critical illness coverage, pet insurance, and work-life support resources. Benefits are subject to applicable plan terms and eligibility requirements, which may vary based on employment status, position, and location.
This job position may include access to controlled information or technology subject to U.S. export control laws. If an applicant does not meet the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status), the Company may be required to obtain an export control license. If the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company’s determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project’s contract parameters and whether an export license can be successfully obtained before you can start in that role. Export license applications may take several weeks to be processed.
5+ years in OEM commercial or contracts roles in aerospace or high-tech manufacturing; experience with CLM systems, ERP tools, Salesforce, Excel or Power BI; Bachelor's degree required; 25% travel; U.S. export control compliance.
Key Responsibilities
- negotiating contract terms
- managing contract lifecycle
- building customer relationships
Skills & Tools
Salesforce, Microsoft Excel, Power BI, Contract Lifecycle Management (CLM), Enterprise Resource Planning (ERP)
Job Details
- Category: Business Operations
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 110,000 – 172,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Barnes Aerospace
An aerospace company managing contracts and commercial performance for OEM agreements. — Industry: Manufacturing