We made history and now we work to transform the future – for our customers, our
communities and our families. You'll see your work on the road every day,
helping people move freely and pursue their dreams. At Ford, you can build more
than vehicles. Come build what matters.
Enterprise Technology plays a critical part in shaping the future of mobility.
If you’re looking for the chance to leverage advanced technology to redefine the
transportation landscape, enhance the customer experience and improve people’s
lives, this is the opportunity for you. Join us and challenge your IT expertise
and analytical skills to help create vehicles that are as smart as you are.
In this position...
We are seeking an experienced Analyst, Digital Analytics to join Ford's Digital
Analytics & Experimentation team, with primary alignment to Ford Pro.
Working closely with the Ford Pro Digital Product team, you will translate
stakeholder questions into measurement approaches, perform advanced analysis,
and deliver clear recommendations that improve digital experiences and business
outcomes.
You will also collaborate with Telematics, Customer Service, Marketing, and
Finance analytics teams to bring together relevant insights and develop more
holistic Ford Pro narratives.
This role blends hands-on analytics with technical problem-solving. The
strongest candidate will be equally comfortable analyzing complex data,
evaluating measurement quality, defining analytical requirements, building
scalable analytics and AI-enabled solutions, and explaining what the findings
mean for Ford Pro Digital Product stakeholders.
Although this is classified as a remote position, candidates within commuting
distance of a Ford hub may be required to work onsite four or more days per
week. We strongly prefer candidates who can work onsite in or relocate to
Dearborn, MI. Eastern Time work hours are also highly preferred.
RESPONSIBILITIES
What you'll do...
Lead measurement and insight generation across Ford Pro Digital Product's
unauthenticated and authenticated web journeys, translating business goals
and stakeholder questions into clear key performance indicators, measurement
plans, and success criteria.
Partner with Ford Pro Digital Product managers, engineers, experience
designers, and data and tagging teams to ensure new and evolving digital
experiences can be measured effectively.
Collaborate with Telematics, Customer Service, Marketing, and Finance
analytics teams to bring together relevant insights and tell holistic Ford
Pro stories.
Analyze clickstream and digital behavioral data and conduct advanced journey
analyses to answer high-value questions, identify friction and root causes,
surface emerging opportunities, and develop actionable recommendations.
Curate Adobe Analytics workspaces and build strategic dashboards and
self-service reporting that provide trusted, on-demand visibility into common
performance metrics.
Use SQL and analytical tools to integrate, query, join, validate, and
interpret digital, customer, account, vehicle, lead, transaction, and other
approved enterprise datasets, developing unified views of Ford Pro digital
journeys and outcomes.
Develop, implement, and scale reusable analytical methods, automation, and
AI-enabled workflows that improve the speed, consistency, and scalability of
analysis and insight generation while maintaining appropriate human review.
Present complex analytical findings in concise, decision-ready narratives
tailored to technical and non-technical audiences.
QUALIFICATIONS
You'll have...
Bachelor's degree in Analytics, Data Science, Computer Science, Statistics,
Mathematics, Economics, Engineering, Business, Marketing, or a related field,
or equivalent combination of education and experience.
5+ years of experience in digital analytics, product analytics, customer
analytics, marketing analytics, business intelligence, or a related
analytical field.
3+ years of hands-on experience with a digital analytics platform such as
Adobe Analytics or Google Analytics.
3+ years of experience using SQL to analyze large datasets, integrate
multiple data sources, and validate analytical outputs.
2+ years of experience creating dashboards or reusable reporting with tools
such as Power BI, Tableau, Looker, Qlik, or similar platforms.
Even better, you may have...
Master’s degree in Analytics, Data Science, Computer Science, Statistics,
Mathematics, Economics, Engineering, Business, Marketing, or a related field
Demonstrated ability to move from an ambiguous stakeholder question to a
structured analysis, clear findings, and practical recommendations.
Strong written and verbal communication skills, including experience
presenting analytical findings to cross-functional partners and leaders.
Digital Measurement
Hands-on experience with Adobe Analytics, including creation of curated
workspaces for recurring stakeholder needs.
Fluency with AI tools and frameworks.
Working knowledge of digital measurement fundamentals and tag management,
with the ability to debug tracking issues, validate analytics behavior, and
partner effectively with tagging teams.
Adobe Certified Expert or Professional credentials in Adobe Analytics or
related Adobe Experience Cloud solutions.
Data & Technical Fluency
Cloud and data engineering: Working knowledge of Google Cloud Platform,
BigQuery, Python, SQL, APIs, data validation automation, or enterprise
behavioral data pipelines.
Delivery practices: Experience with Jira, GitHub, implementation
documentation, technical design reviews, QA processes, and production release
governance.
Experience combining digital behavioral data with customer, account,
transaction, CRM, vehicle, or service data.
Analytics Product Mindset
Experience building reusable analytics frameworks, measurement products,
dashboards, reporting standards, or self-service insight capabilities for
business and product teams.
Experience developing automation or AI-enabled analytics capabilities that
improve the speed, consistency, or scalability of insight generation.
Ability to create executive-ready narratives that connect digital behavior,
experience performance, and business outcomes.
Business Domain Knowledge
B2B analytics experience, particularly in commercial services, automotive, or
complex omnichannel customer journeys.
Understanding of automotive eCommerce, vehicle shopping journeys,
configurators, lead-generation funnels, owner experiences, or other digital
platforms.
Understanding of how multiple users, accounts, vehicles, products, services,
and offline interactions shape B2B customer journeys.
You may not check every box, or your experience may look a little different from
what we've outlined, but if you think you can bring value to Ford Motor Company,
we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose
what your Ford future will look like: will your story span the globe, or keep
you close to home? Will your career be a deep dive into what you love, or a
series of new teams and new skills? Will you be a leader, a changemaker, a
technical expert, a culture builder…or all of the above? No matter what you
choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs,
subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense
reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management
leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas
and New Year’s Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade of 7 or 8 and ranges from $99,600- 192,900.
Final determination of salary grade will be based on candidate's skills and
experience, and base salary will be set within the applicable range according to
job scope, responsibility and competitive market value.
For more information on salary and benefits, click here:
https://fordcareers.co/GSR
[https://urldefense.com/v3/__https:/fordcareers.co/GSR__;!!N_LtwI-RPugbI9wg0dJn!GHzOxdisS2tieSKHPHdc9Bkkyu4f8QblszIiIQq1X6sbzH2zwQQXSNAy-_hmeXRJonWyiDJ5LqgKHNY$]
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, age, sex,
national origin, sexual orientation, gender identity, disability status or
protected veteran status. In the United States, if you need a reasonable
accommodation for the online application process due to a disability, please
call 1-888-336-0660.
#LI-remote
#LI-LA1