Workforce Management Scheduler - Patient Services (Remote), Monday to Friday,
3:30 AM to 12:00 PM, with rotational weekends
Pay range: $33.30 - $35.68 / hour
Salary offers are based on a wide range of factors including relevant skills,
training, experience, education, and, where applicable, certifications obtained.
Market and organizational factors are also considered. Successful candidates may
be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees
and their families in living healthy, happy lives. Our pay and benefit plans
have been designed to promote employee health in all respects – physical,
financial, and developmental. Depending on whether it is a part-time or
full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work
30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of
service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Responsible for handling staff callouts, coordination and allocation of staff
resources on a day-to-day basis to ensure all PSC and IOPs are staffed
appropriately.
RESPONSIBILITIES
Team Coordination:
Imports optimal schedules into the systems and assigns employees to
locations/shifts to optimize resources. Manages daily absences and
coordinates float coverage to fill uncovered shifts.
Organizational Skills/attention to detail/data analysis:
Codes employee’s absences in Oracle Scheduling/HR systems and tracks
individual employee attendance trends for supervisors. Ensure breaks,
lunches and training time is appropriately entered into the schedules.
Communication/collaboration:
Works closely with supervisors/managers on weekday & Saturday rotations to
minimize Overtime. Updates supervisor so that they can ensure IOP clients are
updated on any staffing changes.
Problem solving/Decision Making:
Assists in monitoring patient wait times/appointment availability and adjusts
available staffing as appropriate
QUALIFICATIONS
Required Work Experience:
High School diploma or equivalent.
Skills:
Strong knowledge/proficiency of staffing tools
Strong understanding of Micro-soft office suite (including excel, PowerPoint,
word)
Ability to prioritize, plan and organize
Required:
Travel up to 25%
High School Diploma or Equivalent
Education
High School Diploma or Equivalent (Required)
Work Requirements
Travel Required
Qualified applicants with arrest or conviction records will be considered for
Employment in accordance with the following laws if applicable, the Los Angeles
County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance
Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and
the California Fair Chance Act.
Quest believes that conviction records may have a direct, adverse, and negative
relationship to the following job duties: accessing company property,
information, assets, and products including sensitive information; accessing
customer data or confidential information, and partnering and regularly working
with or supervising other Quest employees and interacting with Quest customers.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept
unsolicited resumes from agencies. Quest will not be responsible for paying
agency fees for any individual as to whom an agency has sent an unsolicited
resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Vets or any other legally protected
status.