WebPlatform Development
• Design, develop, configure, and maintain web applications, SaaS platforms, and application submission workflows.
• Analyze requirements, participate in technical design, prepare estimates, and recommend solutions aligned with architecture and development standards.
• Coordinate release preparation, implementation, validation, and stakeholder
• Create page layouts, mockups, and user interfaces that provide clear, consistent, and user-friendly digital experiences.
• Troubleshoot content, publishing, layout, and platform configuration issues with business and technical teams.
Analytics, Reporting G Optimization
• Analyze platform and content performance through KPI reports, dashboards, and
• Support reporting and data-management activities using Excel, SQL, and related
• Apply content-quality and usability practices to improve user experience and
Release Deployment & Hypercare Support
• Support production deployments, post-release validation, and hypercare
• Troubleshoot defects, incidents, and integration issues; coordinate root-cause analysis and corrective actions.
• Maintain deployment procedures, technical documentation, and knowledge-transfer
Requirements
• Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related
• 3+ years of experience administering, configuring, supporting, or developing web applications, including SaaS platforms.
• Experience with HTML, CSS, JavaScript, XML, content management systems, application configuration, workflows, and user interfaces.
• Working knowledge of SQL, data management, integrations, release deployment, and production
• Strong analytical, organizational, communication, documentation, and stakeholder-management
• Ability to manage multiple priorities and collaborate with business users, project teams, vendors, and technical stakeholders.
• Familiarity with Agile methodologies and the software development lifecycle (SDLC).
A Plus
• Experience in healthcare, insurance, financial services, or another regulated
• Experience with low-code/no-code, workflow automation, or enterprise SaaS platforms such as FireLight, Salesforce, ServiceNow, or Microsoft Power Platform.
• Experience with digital-product configuration, business rules, catalogs, APIs, web services, ETL, or file-based interfaces.