Virtual Program Coordinator – Bilingual, Adolescent Mental Health
Fully Remote | Part-Time | Monday–Friday, 2:00 PM–7:00 PM ET | $19/hour
English & Spanish Required | Behavioral Health & Remote Work Experience Required
About the Role
Adolescent Wellness Academy (AWA) is hiring a Bilingual Virtual Program Coordinator to support the daily operations of our adolescent virtual mental health program.
You'll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a non-clinical, client-facing role requiring strong organization, communication, and behavioral health experience.
Backgrounds that translate well: Behavioral Health · Mental Health Administration · Intake Coordination · Patient Services · Virtual Program Support · Case Management
What You'll Do
- Intake & Admissions: Coordinate paperwork, scheduling, assessments, and family onboarding.
- Program Administration: Maintain attendance, census, schedules, client records, and documentation.
- Virtual Group Support: Assist with Zoom groups, transitions, participation, and technical troubleshooting.
- Clinical Team Support: Coordinate psychiatric appointments, IEP meetings, clinical schedules, and assigned administrative tasks.
- Family Communication: Provide bilingual updates, reminders, and administrative support.
- Documentation & Check-Ins: Complete timely records, assigned wellness check-ins, and program follow-ups.
- Safety & Escalation: Identify concerns and promptly communicate with clinical leadership.
What We're Looking For
Required
- Fluent English and Spanish (written and verbal).
- Experience working in behavioral health or mental health services.
- Previous remote work experience in a professional setting.
- Strong intake coordination, scheduling, documentation, and administrative skills.
- Proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools.
- Ability to work independently, multitask, and maintain confidentiality.
- Availability Monday–Friday, 2:00 PM–7:00 PM ET.
Preferred
- Experience supporting adolescent PHP/IOP programs.
- Background in virtual behavioral health, admissions, or clinical administration.
- Experience coordinating care with therapists, families, and psychiatric providers.
Why AWA?
At Adolescent Wellness Academy, we help teens build healthier futures through compassionate, evidence-based mental health care. You'll play an important role in keeping our virtual program organized, accessible, and supportive for every family we serve.
Learn More: Adolescent Wellness Academy
Fluent English and Spanish; behavioral health or mental health services experience; previous remote work experience; strong intake coordination, scheduling, documentation, and administrative skills; proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools; availability Monday-Friday 2:00 PM-7:00 PM ET.
Key Responsibilities
- coordinating intakes
- supporting clinical teams
- managing program administration
Skills & Tools
Zoom, Microsoft Office, electronic records
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: Entry Level
- Commitment: Part Time
- Workplace: Remote — Florida, United States
- Salary: USD 39,520 – 39,520 / year
- Languages: English, Spanish
About Adolescent Wellness Academy
A mental health academy providing compassionate, evidence-based care to help teens build healthier futures. — Industry: Healthcare