UI/UX Director.
Datmos brings together passionate experts who combine creativity and data to craft inspiring eCommerce experiences.
Driven by a shared passion for excellence, we help visionary brands grow by aligning commerce strategy, digital experience, and technology implementation to deliver innovative, data-driven digital commerce solutions.
Datmos is seeking a visionary, hands-on UI/UX Director to lead our digital design team and elevate the quality of our web and e-commerce products. In this executive-level role, you will be the direct manager of our UX and UI designers, serving as the ultimate guardian of design excellence, craftsmanship, accessibility, and technical feasibility.
You are a unique hybrid: a master of UI design with a strong background in front-end development, paired with a deep appreciation for the strategic business value of UX. Beyond creative leadership, you thrive in high-stakes sales pitches, lead strategic conversations with clients, and seamlessly juggle operational realities - including estimation accuracy, capacity planning, forecasting, and budgets.
Key Responsibilities
1. Creative & Technical Direction
- UI & Front-End Bridge: Bridges the gap between design and technical execution, drawing on your front-end expertise to push aesthetic boundaries while respecting web performance, responsive layouts, and technical constraints.
- Mobile-First Thinker: Implements a mobile-first approach to design that includes responsive websites, mobile applications, and omnichannel experiences. A leader who understands that CX lives across all touchpoints.
- Data-Driven: Understands how data can make or break a mandate and uses data to inform strategy and approach to any mandate. Is able to read complex data sets and extract insights that are critical for the design process.
- Design Systems & Architecture: Oversees the creation and governance of scalable design systems, component libraries, Figma Variables, and design tokens to streamline front-end handoffs and scale design system implementations to multiple clients.
- Platform & E-Commerce Mastery: Provides strategic oversight for complex web projects built on platforms like Shopify and Adobe Commerce, as well as interactive frameworks like , and familiarity with HTML, CSS, JS. The CX Director does not need to be a developer, but must understand the differences, benefits, and challenges between these frameworks as they affect design mandates.
- Quality & Standards: Enforces strict visual consistency, micro-interactions, motion design standards, and universal accessibility standards (WCAG) across all deliverables.
- AI Integration & Optimization: Continuously monitors AI advancements and emerging tools to optimize design team efficiency, integrating new technologies into daily workflows and creative direction.
2. Team Leadership & Operations
- Direct Management & Mentorship: Leads, mentors, and grows a multidisciplinary team of UX and UI designers, fostering a culture of continuous learning, autonomy, and craftsmanship.
- Resource & Capacity Planning: Oversees effort estimation, project allocation, capacity forecasting, and workload balancing to hit deadlines without compromising quality.
- Budget & Process Optimization: Collaborates with project management to track creative budgets, eliminate delivery bottlenecks, and continuously refine internal design processes.
3. Strategic Client Relationships & Business Growth
- Sales & Pitching: Plays a leading role in proposals and new business pitches, articulating bold creative concepts, technical viability, and design ROI to win key accounts.
- Client Advisory & Feedback Leadership: Leads high-level strategic discussions with executive stakeholders, translating business goals into exceptional digital strategies and expertly guiding client feedback iterations.
- UX Value Advocacy: Demonstrates and communicates the business impact of human-centered design, user research, and strategic UI/UX to both internal teams and external clients.
Qualifications & Key Requirements
- Experience: 10+ years in digital design (agency environment preferred), with a proven track record in a creative leadership or executive role.
- UI & Front-End Background: Expert-level UI design skills backed by practical experience in front-end development (HTML/CSS, JavaScript, and modern frameworks like React.js).
- Tooling & Systems Expertise: Master-level proficiency in Figma (advanced prototyping, variables, auto-layout) and Adobe Creative Suite.
- E-Commerce Ecosystems: Solid working knowledge of e-commerce platforms (e.g., Shopify, Adobe Commerce) and their technical capabilities.
- UX & Accessibility Literacy: Deep understanding of user research, information architecture, responsive layouts, and WCAG accessibility guidelines.
- Operational & Financial Acumen: Demonstrated ability to manage team capacity, forecast workload, estimate task effort, and respect project budgets.
- Client & Pitching Excellence: Exceptional storytelling, presentation, and negotiation skills, with the ability to distill complex problems into compelling client-facing strategies.
- AI Rapid Prototyping: Open to working with new tools and frameworks to prototype quicker, produce faster, or eliminate steps in the design process without sacrificing quality of output.
Why joining us ?
Joining Datmos means:
- Contributing to a growing company, where your expertise can have a meaningful impact on our evolution.
- Working with renowned North American brands on high-impact digital and e-commerce projects.
- Collaborating with leading technology partners and an ecosystem of recognized digital industry leaders.
- Working alongside 100+ highly skilled experts across complementary disciplines including strategy, design, technology, data, and e-commerce.
- Shaping our vision and ways of working by bringing your ideas, expertise, and leadership to the table.
- Continuously developing your skills through access to training and certifications.
- Enjoying a flexible work environment, with the option to work 100% remotely.
- Maintaining a healthy work-life balance through our disconnect-from-work policy, vacation time, and personal days.
- Accessing group health insurance, partially paid by the employer, for you and your family.
- Joining a recognized employer, named among Canada’s Best Workplaces by Great Place to Work since 2022.
Don't wait any longer and apply now !
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