About the job Travel Services Assistant
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Role
We are currently expanding our virtual travel coordination team and are seeking organized, client-focused individuals to join us as Travel Services Assistants. In this role, you'll provide day-to-day support to clients by helping coordinate travel arrangements, monitor booking details, and assist with the overall planning process to ensure a smooth experience.
This opportunity is a great fit for individuals who enjoy assisting others, staying detail-oriented, and working independently in a remote environment. No prior travel industry experience is required, as onboarding, training, and continued support are provided.
Key Responsibilities
Assist clients with travel planning requests, preferences, and scheduling details
Help coordinate reservations for accommodations, transportation, cruises, tours, and activities
Research travel availability and compare options using approved booking platforms
Communicate updates regarding reservations, confirmations, and itinerary progress
Respond to client questions through email, phone, and online communication systems
Support itinerary revisions, booking adjustments, and follow-up requests as needed
Maintain organized records and accurate client documentation within internal systems
Stay informed on destination updates, supplier offers, and travel promotions
Participate in remote onboarding, training sessions, and ongoing learning opportunities
Qualifications
Strong interpersonal and communication skills
Detail-oriented with solid organizational abilities
Ability to multitask and work independently in a remote setting
Comfortable using email, online systems, and basic computer tools
Reliable internet connection and professional communication habits
Positive attitude and willingness to learn new skills
Interest in travel, hospitality, customer support, or coordination work
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Mexico, Australia, Spain or another approved hiring regions
What We Provide
Fully remote work environment
Flexible scheduling opportunities
Guided onboarding and training support
Ongoing mentorship and professional development resources
Access to travel planning systems and supplier networks
Eligibility for travel-related incentives, discounts, and perks
Advancement opportunities within a growing remote team