About the Role
We’re hiring Training & Customer Experience Specialists who will become the frontline educators for our QuickBooks training company. You’ll teach our Live Classes, build Self-Paced Courses, and guide customers through Live 1-on-1 Help sessions.
This is a people-first role. We don’t need you to come in knowing QuickBooks — we can teach you that. What we can’t teach is intelligence, drive, and genuine care for each customer’s success. If you’re someone who takes pride in helping others understand something new, this is the perfect fit.
We’re hiring four strong communicators who enjoy teaching, explaining, or helping others understand new concepts. You do not need QuickBooks experience. We hire for intelligence, communication skill, and genuine customer care.
What You’ll Do
Teach live, instructor-led online QuickBooks classes (after training)
Help translate live class material into self-paced modules by recording segments, clarifying explanations, and creating quizzes and tests.
Provide one-on-one customer help sessions to ensure clients feel supported and confident
Learn our curriculum and tools deeply so you can guide students effectively
Communicate clearly, patiently, and professionally with customers at all skill levels
Maintain high standards of accuracy, empathy, and responsiveness
Collaborate with our team to improve course materials, teaching methods, and student experiences
What Matters Most
QuickBooks experience is irrelevant. We specifically hire for intelligence, communication, and genuine customer care — because these traits predict long-term success better than prior technical skills.We are hiring for:
Strong intelligence and fast learning ability
Excellent communication skills
Solid work ethic and reliability
A genuinely helpful, customer-oriented mindset
Comfort presenting or teaching in live settings
Ability to work well remotely and stay organized
Experience teaching, tutoring, coaching, or presenting is helpful but not required
Why You’ll Love Working Here
100% remote
Clear advancement path
Stable, well-established company with strong demand
Supportive team and structured training
Profit sharing after 90 days (historically ~$20k+ per year)
Meaningful work — you help real people gain confidence and succeed in their jobs