The technical service coordinator will be responsible for managing day-to-day service activities (maintenance contracts, service calls, mechanical overhauls, small installations, etc) for the industrial refrigeration department.
YOUR DUTIES AND RESPONSIBILITIES WILL BE:
- Develop and execute preventive maintenance schedules.
- Assign technicians to service calls based on their skill set.
- Verify and ensure work orders are completed and properly directed.
- Accurately record and process technicians' hours worked in the computerized management system for payroll.
- Participate in the procurement and supply chain for parts required for technicians' interventions.
- Coordinate training for technicians and potentially customers, if required.
- Collaborate closely with sales, invoicing, accounts payable, and management teams to perform job duties effectively.
Requirements
- Technically inclined (knowledge of mechanical/HVAC systems is an asset)
- Experience in dispatching/scheduling an asset;
- 1 to 2 years of work experience in team coordination function;
- Proficient in MS Office suite, especially Excel;
- Mastery of the use of the computer for business purposes in general;
- Strong communication skills in French and ability to communicate in English in a customer service context is an asset.
Benefits
- Embrace the freedom to choose your working hours, tailored to your needs and those of your loved ones
- Flexible Schedule: Enjoy the liberating flexibility of a personalized work schedule, complemented by weekly pay
- 100% Remote Position: Eliminate commutes and enjoy a truly flexible lifestyle
- Continuous Learning: Participate in weekly training led by top industry leaders, enhancing your knowledge and skills
- Comprehensive Benefits: Safeguard your future with life insurance coverage, health insurance reimbursement, and renewal opportunities
- Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role
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