Who You Are
You’re hands-on with data platforms and production workflows. You troubleshoot problems, improve how systems operate, and take ownership from investigation through resolution. You’re comfortable making progress independently and working closely with a small data team.
About The Role
This role reports to the Director of Enterprise Data & Analytics and works closely with data engineers and analysts to operate and secure the data platform. You will manage workflows, pipelines, integrations, access, and platform configuration; monitor and resolve operational issues; and support testing and release practices. You will also document ownership, procedures, and recovery steps to keep the platform reliable as the company grows.
Other responsibilities include:
- Implement and maintain Airflow workflows, including scheduling, dependencies, monitoring, alerting, and troubleshooting.
- Build and support data pipelines and integrations across the data platform (warehouse, transformation layer, code repository, etc).
- Configure and maintain platform environments, integrations, and settings.
- Administer users, roles, permissions, and service accounts; apply least-privilege access and secure credential practices, including row-level security.
- Monitor pipeline freshness, volume, and failures; investigate issues, restore service, and prevent recurring problems.
- Support GitHub, CI/CD, testing, and documented release practices for platform and pipeline changes.
- Assess downstream effects of access and configuration changes; coordinate with analytics engineers and analysts.
- Document operational procedures, ownership, and recovery steps as the environment grows.
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
Desired skills and experience:
- Experience administering or supporting a cloud data platform and its production workflows
- Experience with dbt, lineage best practices, and stage-dev-prod architecture
- Working SQL skills for validating data, investigating pipeline issues, and troubleshooting warehouse queries
- Working knowledge of Python or another language used for automation
- Experience with a cloud data warehouse such as Snowflake, BigQuery, or Redshift
- Hands-on experience with workflow orchestration, scheduling, monitoring, alerting, and recovery
- Experience building scalable data systems and pipelines
- Experience configuring platform environments, integrations, users, roles, permissions, and service accounts
- Familiarity with Git and collaborative testing and release practices
- Strong troubleshooting, documentation, and follow-through
- Ability to coordinate platform changes with analytics engineers and analysts, including assessing downstream effects
- Complete ongoing security awareness training and comply with company policies
- Experience with Airflow, Snowflake, and Fivetran
- Experience with Microsoft Fabric or Azure services
- Familiarity with Power BI refreshes and their data platform dependencies
- Experience implementing CI/CD or automated testing
- Familiarity with APIs, OAuth, service accounts, and secure credential management
- Experience supporting a growing company with evolving systems or acquisitions
- IT, VAR, distribution, or supply chain data experience
What Success Looks Like
- Workflow failures, stale data, and unusual changes in data volume are detected and addressed promptly
- Platform configurations, integrations, and access are managed consistently and securely
- Ingestion workflows have clear owners, documentation, and recovery steps
- New sources and integrations can be set up through a repeatable process
- Platform and pipeline changes are tested, documented, and coordinated with the teams responsible for downstream models and reports
- Analytics engineers and analysts can rely on stable, timely data and platform services
- Platform operations do not depend on undocumented knowledge held by one person
A Little About Us
Our mission is to challenge and enable our employees to achieve great things.
We live and breathe our core values:
- We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
- Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
- Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
Location: Remote - International
Working Hours: US Eastern Hours M-F from 9am - 5pm ET
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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