Confidential | High-Growth Global Edge Cloud & Infrastructure Platform | Think AWS + Equinix for real-time industries. Our client is a profitable, VC-backed platform powering mission-critical workloads for gaming, media, and AI companies globally. They own and operate their own hardware stack across 30+ locations.
Why This Role Is Exciting:
This is not a ticket-pushing SDM role. You are the face of delivery for multi-million dollar enterprise deployments. You own the customer journey from contract signature to live production - deploying bare metal, network, and cloud in places no one else can. Direct access to CTO, high visibility.
What You Will Own:
- End-to-end service delivery for enterprise customers - from kickoff, implementation planning, to go-live
- Coordinate between Data Center, Network Engineering, and Product teams to hit SLAs
- Be the single point of accountability for complex, global infrastructure rollouts
- Proactively manage risks, escalations, and customer communications - no nonsense, customer-first
Who You Are:
- 5+ years in Service Delivery / Technical Project Management in Cloud, Data Center, Hosting, or Telecom
- Experience delivering bare metal / colocation / IaaS solutions
- Strong stakeholder management - you can talk to engineers and C-level
- Remote, super organized, owns outcomes
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