About the Opportunity The hiring organization is seeking a full-time Systems Administrator based remotely in the United States. In this role, the Systems Administrator supports and improves internal IT systems, resolves escalated technical issues, manages core business tools, and drives automation and security initiatives. The role administers and enhances internal systems, integrations, access permissions, and automated workflows across the organization, supporting secure and reliable operational processes.
Key Responsibilities
Support, maintain, and improve internal IT infrastructure, cloud environments, and SaaS platforms.
Manage and resolve escalated IT support tickets and project assignments within established service timelines.
Administer core IT tools, endpoint management, and user access controls across organizational systems.
Maintain enterprise data and internet security standards, keep system documentation current, and enforce established technical policies.
Prepare system documentation and respond to audit requests in support of internal security compliance audits.
Audit, streamline, and optimize user account provisioning and deprovisioning workflows.
Identify manual or repetitive workflows, evaluate technical solutions, and lead the implementation of automation and AI-driven process enhancements.
Cross-train help desk and IT support staff on key internal systems and applications.
Qualifications
Demonstrated career background with proven examples of building systems, driving alignment, and delivering measurable impact at scale.
Hands-on experience managing IT infrastructure, SaaS platforms, and enterprise support ticket workflows.
Practical experience with endpoint management, identity management, and user access controls.
Experience evaluating, designing, and deploying process automations and systems integrations.
Technology Stack
Okta
Apple macOS / MacBooks
Google Workspace
Jira
Confluence
Zoom
Microsoft Intune
Jamf
Password management tools
Zscaler
Location and Travel
This is a full-time, remote-first position that can be performed from anywhere within the United States.
The position requires up to 15 days of travel per year, including mandatory all-company meetings several times a year and required team travel as needed.
Compensation and Benefits The base salary for this position typically ranges from $80,000 to $88,000 per year, depending on experience.
Incentive stock options.
Health coverage, including medical, dental, and vision insurance.
Retirement benefits with 401(k) matching.
Paid time off, flexible PTO, and volunteer time off.
Professional development support and learning time off.
Employee Resource Groups.
Equal Opportunity and Accommodations The hiring organization is an Equal Employment Opportunity and Affirmative Action employer committed to an inclusive environment. Qualified applicants are considered without regard to legally protected characteristics, including criminal history. Reasonable accommodations are provided for qualified individuals with disabilities throughout the employment process.