KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
Title: Subject Matter Expert - Sales
Duration: Through 4/10/27
Location: Remote with some travel
Hours: 20 hours a week
Responsibilities
- Not an account team member, not a delivery lead. Market-facing, pre-sales shaping role that operates ahead of the account team.
- Build multi-year relationships with target clients before an RFP exists, open executive doors, shape how the client defines the opportunity before competitors are in the room
- Work directly with account teams to build their confidence and fluency selling
- Operate and our broader capabilities — coach them, not bypass them
- Partner with sector Champions and account PPMDs; hand off to the account team once an opportunity is qualified and shaped
- Measured on opportunities shaped/originated 12–24 months out and on account teams' improved ability to sell
- Operate independently
Desired Background & Experience
- 15–20+ years in managed services/outsourcing, split between a top-tier provider (Accenture, IBM, Our Client, Our Client, Cognizant, DXC) and client-side (CIO or CFO organization, sourcing or vendor management). Buyer-side experience lets them think like the client, not just sell to them.
- Track record in Finance, HR, or Supply Chain BPaaS specifically, not only IT managed services
- Originated and closed large (?M+ TCV) managed services or BPaaS engagements, with incumbent-displacement wins
- Prior market-facing role: the face of a managed services practice with clients, analysts (Gartner/ISG/Everest), and industry forums
- Experience in our priority sub-sectors (industrials, aerospace & defense, diversified manufacturing) is a plus given current focus — RTX, Lockheed Martin, Ball Corporation, Waste Management, Caterpillar, etc.
- Active CIO/CFO/COO relationships at Fortune 500 industrials and A&D companies; warm relationships at 2–3 named priority accounts is ideal
- Standing with Gartner, ISG, Everest Group, HFS — firms that influence managed services shortlists
- Public visibility in managed services circles: speaking, advisory boards, published POV
- Managed services market positioning across BPaaS and IT managed services, not delivery execution
- Within BPaaS: Finance, HR, and Supply Chain — where our capability build-out is currently focused
- Executive relationship development at CIO/COO/CFO level over multi-year sales cycles
- Competitive displacement and incumbent-unseating strategy
- Deal shaping and RFP pre-positioning, 18–24 months ahead of renewal or bid events
- Fluency in managed services commercial models: outcome-based pricing, BPaaS economics, labor/tech cost curve dynamics
- Strong, credible seller with a track record of winning — not just relationship-building. Credibility with clients and with our own people. Executive presence to walk into a CIO's or CFO's office, cold or warm, and be treated as a peer
- Runs both the "why change" conversation (cost thinking to competitive-advantage thinking) and the "why us" economics conversation
- Fluent enough in commercial models (labor vs. tech arbitrage, BPaaS pricing, SLA/KPI design) to co-create a POV with the client
- Coaches account teams rather than working around them
- Operates without a defined account team behind them initially
Compensation
- Rate: $100+/hour, depending on experience
About KAYGEN
- At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work.
- Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential.
- Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner—we're a community dedicated to helping you grow, succeed, and thrive.
- Our team of experienced staffing experts will work with you to find you the best opportunity.
- For more information, please visit us at www.kaygen.com.
Benefits
- Free Healthcare Insurance
- 401(k) Retirement Plan
- Free Life Insurance
- Sick Time Off
- Achieve your Kaizen by clicking here.
- A unique and exclusive talent community supported by KAYGEN, that includes programs like:
- Mentorship Program
- Certifications
- Referrals
- Family and Wellness benefits
- Continuous Growth and Career Development