Staffing Scheduler (NOC) - RemoteTelecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams.Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.Shifts Available :Full-Time 1.0 NOC 9 :00 pm - 7 :30 am Friday, Saturday, Sunday and MondayExpected starting wage range is $19.67 - $23.71.The full range goes up to $27.75.Telecare applies geographic differentials to its pay ranges.The pay range assigned to this role will be based on the geographic location from which the role is performed.Starting pay is commensurate with relevant experience above the minimum requirements.Position SummaryThe Staffing Scheduler performs all scheduling and timekeeping responsibilities for designated programs.This includes performing all day-to-day shift management and deployment activities to meet the staffing needs of assigned programs.QualificationsRequired :High school diploma or G.E.D.One (1) year of direct experience in an office or administrative settingWord and other computer skillsAbility to self-manage time and meet assigned deadlines with accuracyMust be at least 18 years of ageAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment.Additional regulatory, contractual or local requirements may applyPreferred :At least one (1) year of direct experience in staff scheduling preferably in healthcare settingEssential FunctionsDemonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholdersWithin 24 - 48 hours of shift time, allocate resource / float pool staff to units based on needs, using technology and communication skills.Receive sick calls or last-minute change requests from staff and / or programsUse technology and other available resources to meet changing needsProvide communication back to program contactsApprove or deny shift swaps with communication to staff and program managersAssist with time editsAssist with editing monthly program schedules to meet applicable regulatory requirementsAssign specialty roles particular to each program's operational needsApprove or deny all timecard requests with attestations, with communication to unit managers as appropriate.Prepare timecards for readiness for manager / program approvalReview and clean up exceptions, assist team members when available to meet other requirements of the teamEnsures compliance with Telecare's policies and proceduresSkillsBasic to intermediate skill using Microsoft Suite including Excel, Word, PowerPoint, and scheduling and timekeeping software and reporting toolAble to communicate well, team build, and problem solveGood customer relationship skillsAble to identify and remove barriers to changePhysical DemandsThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The employee is occasionally required to stand, twist and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and firm grasping occasionally.The position requires manual deviation, repetition and dexterity and to occasionally drive.EOE AA M / F / V / DisabilityIf job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible..