Company Information
At Advarra, we are passionate about making a difference in the world of clinical
research and advancing human health. With a rich history rooted in ethical
review services combined with innovative technology solutions and deep
industry expertise, we are at the forefront of industry change. A market leader
and pioneer, Advarra breaks the silos that impede clinical research, aligning
patients, sites, sponsors, and CROs in a connected ecosystem to accelerate
trials.
Company Culture
Our employees are the heart of Advarra. They are the key to our success and the
driving force behind our mission and vision. Our values (Patient-Centric,
Ethical, Quality Focused, Collaborative) guide our actions and
decisions. Knowing the impact of our work on trial participants and patients, we
act with urgency and purpose to advance clinical research so that people can
live happier, healthier lives.
At Advarra, we seek to foster an inclusive and collaborative environment where
everyone is treated with respect and diverse perspectives are embraced. Treating
one another, our clients, and clinical trial participants with empathy and care
are key tenets of our culture at Advarra; we are committed to creating a
workplace where each employee is not only valued but empowered to thrive and
make a meaningful impact.
Job Overview Summary
The Sr Coordinator is responsible for providing exemplary client service and
serves as the main point of client contact for designated pharmaceutical
companies, contract research organizations, and academic medical centers. This
position will provide direct client assistance and advisement to facilitate IRB
review and translates IRB decisions and processes to clients
to maintain continuity and timely communications.
Job Duties & Responsibilities
Serves as the main Sponsor/CRO and PI/site contact on assigned studies
Manages the day-to-day relationship for assigned top tier accounts
Manages review of Protocol/site submissions by reading, reviewing, and
understanding protocol and all supporting documentation
Demonstrates an advanced understanding of multiple types of Protocol and Site
Submissions
Documents and executes client customizations; processes change requests
Manages vendor relations and documentation for foreign language translations
Maintains a high level of accuracy and attention to detail and collaborates
with the quality assurance team to ensure a minimal rate of error. Completes
work in a timely manner, responding to customers within 24 hours of
email/voicemail receipt
Escalates any customer or timeline issues to management
Assists with process improvement initiatives
Attends conferences and workshops
Other duties as assigned
Location
This role is open to candidates working remotely in the United States.
Basic Qualifications
Bachelor’s degree or four years of equivalent experience
Four (4) years’ experience in IRB or clinical research setting that includes
applying regulations to the protection of human subjects
Preferred Qualifications
Certified IRB Professional (CIP) or attainment of CIP within one (1) years of
eligibility
Intermediate computer skills, including proficiency with MS Office Suite with
an emphasis on Word and Outlook
Ability to effectively use proprietary system
Knowledge of Federal laws and guidelines pertaining to Research and the Use
of Human Subjects including the FDA and DHHS
Write and speak in English to compose business text such as letters,
memos, e-mails and reports; copy or transcribe information; summarize or
condense information; edit, revise, correct, proofread
Listen, understand and interpret scientific and medical dialogue to be able
to quickly and accurately communicate IRB determinations to clients.
Read and understand research texts such as medical protocols and Informed
Consent Forms
Must have high level of attention to detail, accuracy and thoroughness;
Problem solving skills
Highly organized and efficient; Process and procedure oriented
Excellent interpersonal skills to work professionally and effectively with
others and provide high levels of customer service
Communicate clearly and professionally, both verbally and in writing; public
speaking
High level of professionalism and discretion with all communication with
clients
Ability to follow written and verbal instructions and work independently
as required to plan, organize, schedule and complete work within deadlines
Ability to manage conflicting demands and priorities
Ability to adapt to changes in office technology, equipment and/or processes
Demonstrated consistency and dependability in attendance, quantity and
quality of work
Physical and Mental Requirements
Sit or stand for extended periods of time at stationary workstation
Regularly carry, raise, and lower objects of up to 10 Lbs.
Learn and comprehend basic instructions
Focus and attention to tasks and responsibilities
Verbal communication; listening and understanding, responding, and speaking
Advarra is an equal opportunity employer that is committed to diversity, equity
and inclusion and providing a workplace that is free from discrimination and
harassment of any kind based on race, color, religion, creed, sex (including
pregnancy, childbirth, and related medical conditions, sexual orientation, and
gender identity), national origin, age, disability or genetic information or any
other status or characteristic protected by federal, state, or local
law. Advarra provides equal employment opportunity to all individuals
regardless of these protected characteristics. Further, Advarra takes
affirmative action to ensure that applicants and employees are treated without
regard to any of these protected characteristics in all terms and conditions of
employment, including, but not limited to, hiring, training, promotion,
discipline, compensation, benefits, and separation from employment.
Pay Transparency Statement
The base salary range for this role is $66,767 - $119,089. Note that salary may
vary based on location, skills, and experience and may vary from the amounts
listed above. This position may also be eligible for a variable bonus in
addition to base salary as well as health coverage, paid holidays, and other
benefits.