Staples is business to business. You're what binds us together.
At Staples, our merchandising and supply chain teams play a critical role in delivering the products and solutions our customers need to keep their businesses running. As a Sr. Buyer (NSP), you will serve as a key partner between customers, vendors, and internal teams, ensuring non-stock and special-order products are sourced, purchased, and delivered accurately and on time. This role is ideal for a highly organized purchasing professional who thrives in a fast-paced environment, enjoys solving complex supply chain challenges, and is passionate about delivering exceptional customer experiences.
What you'll be doing:
- Source and purchase non-stock products, including office supplies, furniture, specialty print jobs, and urgent customer requests.
- Manage daily purchasing activities for drop ship, special order, Staples Direct, and wholesaler-sourced products.
- Review customer orders to identify effective sourcing solutions while balancing cost, service, and delivery expectations.
- Process high volumes of purchase orders accurately and on schedule, resolving rejections, pricing discrepancies, vendor exceptions, and fulfillment issues to save sales whenever possible.
- Collaborate with Sales, Customer Care, Accounts Payable, and vendor partners to resolve order issues and support customer satisfaction.
- Coordinate complex shipments, logistics requirements, and large-scale customer orders requiring specialized transportation solutions.
- Monitor vendor performance and partner with suppliers to improve service levels and operational execution.
- Provide guidance and training to buyers and new team members while supporting process improvements, workload balancing, and operational excellence.
What you bring to the table:
- Strong purchasing and procurement expertise, with the ability to manage multiple priorities independently in a fast-paced environment.
- Excellent problem-solving skills and sound business judgment when addressing complex order, sourcing, and logistics challenges.
- Strong customer service and communication skills, with the ability to collaborate effectively across internal teams and external vendor partners.
- Experience managing vendor relationships, evaluating sourcing options, and influencing supplier performance improvements.
- Strong organizational skills and attention to detail when managing high-volume transactions.
- Experience coaching, mentoring, or training team members on purchasing best practices.
- Working knowledge of office products and supply chain operations is highly valued.
What's needed - Basic Qualifications
- 2+ years of purchasing or procurement experience.
- Strong oral and written communication skills.
- Demonstrated customer service experience.
- Proficiency with Microsoft Office applications and general PC skills.
What's needed - Preferred Qualifications:
- Experience supporting drop ship, non-stock, or special-order purchasing environments.
- Knowledge of supplier relationship management, order management, supply chain, and logistics processes.
- Experience handling complex customer orders and specialized transportation requirements.
- Background training or mentoring purchasing professionals.
- Office products industry knowledge.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors including the candidate's experience, skill set, education, business considerations, geography, and internal equity.
Company
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
2+ years purchasing or procurement experience; strong communication and customer service; proficiency with Microsoft Office and general PC skills.
Key Responsibilities
- sourcing products
- managing purchase orders
- coordinating logistics
Skills & Tools
Microsoft Office
Job Details
- Category: Supply Chain / Logistics / Procurement
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Massachusetts or United States
- Salary: USD 55,600 – 65,300 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Staples Inc.
A business-to-business retailer providing products and solutions to keep businesses running. — Industry: Retail and Wholesale