About the role
The Senior Accountant is a broad-based accounting role responsible for month-end close, general ledger accuracy, and reconciliations, while also owning the company's accounts receivable function (invoicing, collections/dunning, customer billing inquiries, and basic sales tax/VAT support) across US and international markets. This role is well suited to someone who wants both technical accounting depth and hands-on ownership of a customer-facing process. The Senior Accountant reports to the Controller and works cross-functionally with FP&A, Sales, Customer Success, and outside tax advisors.
This is a detail-oriented, technology-forward role. The ideal candidate is comfortable using AI tools to improve efficiency and accuracy across accounting and AR workflows, and communicates clearly and professionally with customers and internal stakeholders.
Key Responsibilities
- Support month-end and year-end close, including journal entries, accruals, and account reconciliations
- Maintain accuracy and integrity of the general ledger; research and resolve variances
- Assist with balance sheet reconciliations and supporting schedules
- Contribute to internal controls, process documentation, and audit support as needed
- Process accounts payable transactions and code and book corporate credit card activity, ensuring accuracy and timely posting to the general ledger
- Own the full collections cycle for a portfolio of customer accounts, following a structured dunning cadence (pre-due reminders through escalated past-due follow-up)
- Proactively communicate with customers regarding outstanding balances, payment plans, and disputed charges, partnering with Sales and Customer Success to resolve account-level collection issues and escalate at-risk accounts
- Respond to customer requests for W-9s, invoices, statements, tax exemption documentation, RFP requests, and other standard billing information
- Ensure invoices are accurate, timely, and compliant with customer-specific billing requirements (POs, portals, formats) and maintain accounting and AR workflows
- Track and report AR aging, DSO, and collections metrics on a recurring basis
- Apply working knowledge of US sales/use tax and international VAT concepts to invoicing and customer inquiries, and support the accounting team and outside tax advisors
- Perform account reconciliations across multiple accounts and sub-ledgers (including AR) to the general ledger
- Identify opportunities to use automation and AI tools to streamline close, invoicing, dunning, and reporting workflows
- Maintain clear, well-organized documentation of accounting and AR processes
- Conduct preliminary accounting research and diligence
Other duties as assigned, reflecting the evolving needs of a scaling finance organization
Required Qualifications
- Bachelor's degree in Accounting, Finance, or a related field (or equivalent practical experience)
- CPA or CPA-eligible a plus but not required; hands-on, detail-level accounting experience matters as much as the credential
- 4+ years of general accounting experience, including month-end close and account reconciliations, ideally at a B2B SaaS or subscription-based company
- Experience owning or directly supporting an accounts receivable function (invoicing, collections, dunning) is strongly preferred
- Working knowledge of US sales/use tax and general familiarity with VAT concepts; comfortable researching or escalating taxability questions
- Proficient in Microsoft Excel/Google Sheets; experience with an ERP system (Rillet or similar) and a CRM (Salesforce or similar) preferred
- Demonstrated interest in and ability to use AI tools to improve accuracy and efficiency in day-to-day work
- Highly detail-oriented with strong organizational, analytical, and reconciliation skills
- Excellent written and verbal communication skills, with the ability to handle customer conversations professionally
- Comfortable balancing recurring close responsibilities with day-to-day AR ownership in a fast-paced, scaling environment
At HeroDevs, we believe in the power of diversity, equity, and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace that embraces and celebrates individual differences. We encourage people of all backgrounds and experiences to apply.
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