About the Company
Invoca is an AI-powered revenue execution platform that helps marketing, commerce, and contact center teams turn customer interactions into measurable business growth. The company focuses on innovation and collaboration, with a growing emphasis on integrating AI into how its products are developed, delivered, and supported.
About the Role
Invoca is seeking Senior and Staff-level engineers across multiple software engineering specializations to help shape its agentic development environment. In this environment, AI is integrated into the software lifecycle, supporting activities such as design, coding, testing, deployment, and operations.
Rather than focusing on a single technology stack, this role centers on improving outcomes within your area of expertise. Depending on your specialization, you may focus on reliability, security, data, quality, delivery, customer deployment, or architecture. You will take ownership of a critical part of the engineering lifecycle and find practical ways to make it faster, safer, and more effective through AI-enabled workflows, shared tools, and engineering standards.
You will work closely with engineering and product leadership, influence technical decisions across teams, and connect improvements in your domain to measurable business and customer outcomes.
Key Responsibilities
Take end-to-end ownership of a critical stage of the engineering lifecycle within your specialization, such as reliability, security, data, quality, delivery, customer deployment, or architecture.
Define standards and success measures for your domain, maintaining a high bar for engineering quality and outcomes.
Identify opportunities to use AI and agentic workflows to improve engineering processes, including incident detection, test generation, security reviews, data pipelines, and deployments where relevant.
Establish safe, observable, and auditable approaches to integrating AI into engineering workflows.
Build shared tools, platforms, and practices that can be adopted across engineering teams instead of relying on isolated, team-specific solutions.
Treat internal engineering teams as users of the tools and platforms you develop, setting adoption goals and measuring their impact.
Translate technical decisions into business-relevant outcomes, including delivery speed, cost, risk, customer trust, and revenue impact.
Partner with engineering and product leaders to prioritize initiatives based on measurable customer and business value.
Influence technical direction and establish standards across multiple teams within your area of expertise.
Provide technical guidance to engineering and product leadership through clear communication, sound judgment, and evidence-based recommendations.
Measure the impact of your work and continuously improve the systems, practices, and workflows within your domain.
Required Qualifications
At least five years of experience for Senior-level positions or eight years for Staff-level positions, with deep expertise in your engineering specialization.
A track record of delivering measurable improvements in production environments.
Experience building systems, tools, or engineering practices that achieved broad adoption by improving speed, quality, or safety.
Practical experience applying AI tools or agentic workflows to engineering work.
Strong technical judgment, with an emphasis on simplicity, practical implementation, and adoption.
Ability to connect technical work to business and customer outcomes and communicate its value clearly.
Experience collaborating across engineering, product, and business functions.
A strong sense of ownership, curiosity, and urgency in a fast-moving technical environment.
How Success Will Be Measured
Within the first 12 months, success will be assessed through measurable improvements in the outcomes relevant to your specialization, such as system reliability, security, data quality, product quality, delivery speed, customer time-to-value, or architectural consistency.
Success also includes broad adoption of the tools and practices you introduce, meaningful integration of AI and agentic workflows with appropriate safety and observability measures, and recognition from engineering and product leadership as a trusted technical authority. Your contributions should have a clear connection to business or customer impact.
Location and Work Arrangement
Invoca is a remote-first company and is currently hiring candidates based within approximately a two-hour drive of the following locations.
United States: Greater Los Angeles Area, including Santa Barbara and San Diego; San Francisco Bay Area; Denver Metro; Austin Metro; Chicago Metro; Greater New York City Area; and Seattle Metro.
Canada: Toronto, for AI/ML technical roles only.
Occasional business travel may be required.
Salary, Compensation and Benefits
Senior-level base salary: $150,000–$190,000 annually.
Staff-level base salary: $170,000–$210,000 annually.
Eligible positions may include bonus and/or commission compensation. All employees are invited to participate in the company’s stock option program. Actual compensation depends on factors such as experience, skills, and location.
Health and Wellbeing
Medical, dental, and vision coverage beginning on the first day of employment for U.S.-based employees.
Mental wellbeing support and access to an Employee Assistance Program (EAP).
Wellness subsidy that can be used toward gym memberships, fitness classes, and related activities.
Time Away and Leave
Flexible paid time off.
20 paid holidays annually in the United States, including a winter break.
Up to 12 weeks of fully paid family leave for baby bonding, adoption, and caring for family members.
Up to 12 weeks of fully paid medical leave for childbirth and medical needs.
Professional Development and Financial Benefits
Access to enterprise-grade AI tools, including leading large language models and agentic AI workflow solutions.
Up to $1,000 per fiscal year in professional development reimbursement for learning, certifications, conferences, and related opportunities.
A 401(k) plan through Fidelity, with a company match of up to 4%.
Recognition and Career Growth
Company-wide and team recognition programs, including President’s Club and quarterly and departmental awards for innovation, execution, and customer impact.
A sabbatical after seven years of service.
Some benefits may vary for employees outside the United States according to local laws, regulations, and country-specific offerings.