Job Description:
• Manage day-to-day client relationships and communications, ensuring proactive service.
• Oversee internal client-specific teams, ensuring execution aligns with strategic goals.
• Define brand narratives and content/growth strategies for clients.
• Create detailed content briefs and ensure effective communication with content creators.
• Lead and facilitate weekly client calls, ensuring client expectations are met.
• Review monthly reports, identify key takeaways, and refine strategies collaboratively.
• Ensure the team is playing to the nuances of each social platform for increased organic exposure.
• Identify influencers and contribute to building partnerships.
• Ensure the team is creating thorough paid ad campaigns and effectively communicate results / optimization tactics to clients.
• Write captions, organize content calendars, and maintain content quality standards.
• Contribute to the overall digital marketing strategy.
• Stay updated with technology and best practices.
Requirements:
• 3+ years in digital marketing and/or client management experience
• 3+ years of experience in collaborating with and/or managing cross functional marketing teams (creators, social media managers, etc.)
• General paid media knowledge (understanding of Google Analytics and Facebook Ads Manager)
• An independent worker with strong time management and organization skills
• A problem solver with foresight and the ability to develop creative solutions
• Deep knowledge of digital advertising and marketing issues and trends, including the corresponding media landscape
• Ability to quickly and easily comprehend NOX’s business, issues and competitive environment, and translate them into agency plans and action
• Very experienced with the Google Suite [Gmail, Cal, Google Drive]
• Demonstrated problem-solving capabilities in a client-facing role
• Professional and respectful demeanor in dealing with internal and external business partners
• Integrity and optimism, regardless of the situation
• Use information, data, and resources to proactively identify and solve problems to get the job done.
Benefits:
• comprehensive healthcare benefits
• competitive 401(k) matching program
• professional development opportunities