Title: ServiceNow SPM Technical Consultant
Location: USA remote
Job Description:
Look for Senior technical consultant s with 1 CSA and 2 CIS active certifications
ServiceNow SPM Technical Consultant JD:
Mandatory requirement to have active CSA & CIS Certification
Experience Required:
4–10 Years (Minimum 3+ years in ServiceNow developed and SPM solutions)
Key Responsibilities:
Design and develop ServiceNow SPM solutions based on business and functional requirements.
Configure and customize SPM modules, including:
Demand Management
Project Portfolio Management (PPM)
Resource Management
Agile Development (Scrum / SAFe)
Investment Planning / Financial Management
Develop and maintain:
Business Rules, Client Scripts, UI Policies
Script Includes, Scheduled Jobs
Flow Designer / Workflows
Build and optimize dashboards, reports, and performance analytics for portfolio tracking.
Implement automation and approval workflows related to project lifecycle and demand intake.
Develop integration using REST/SOAP APIs and Integration Hub.
Collaborate with functional consultants, product owners, and stakeholders to deliver solutions.
Support end-to-end SDLC lifecycle including design, development, testing, and deployment.
Participate in Agile/Scrum ceremonies and sprint activities.
Perform unit testing, debugging, and performance optimization.
Ensure compliance with ServiceNow best practices, coding standards, and governance.
Maintain technical documentation and knowledge assets.
Required Skills & Qualifications:
Strong hands-on experience in ServiceNow platform development.
Expertise in JavaScript, Glide APIs, and ServiceNow scripting.
Experience implementing SPM/PPM modules in ServiceNow.
Good understanding of project lifecycle, portfolio management, and agile methodologies.
Experience with Flow Designer, Integration-Hub, and automation frameworks.
Strong knowledge of REST/SOAP integrations and MID Server.
Understanding of ITIL and enterprise service management concepts.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to work in client-facing and global delivery environments.
Preferred Qualifications:
ServiceNow Certifications:
CSA (Certified System Administrator)
CAD (Certified Application Developer)
CIS-SPM
Experience with:
Performance Analytics
Advanced dashboards and reporting
UI Builder / Service Portal
Exposure to ITBM (legacy) to SPM migration projects.