Senior UX Designer – Remote
Intertek, a leading provider of quality and safety solutions to many of the
world’s top-recognized brands and companies, is actively seeking a Senior UX
Designer to join our People Assurance team in Remote. This is a fantastic
opportunity to grow a versatile career in Design.
Intertek's People Assurance teams empower your workforce to identify and close
operational gaps and mitigate risk by assuring smart actions across your
organization. Intertek Alchemy provides frontline worker training solutions for
processors, manufacturers, packagers, and distributors of all sizes. Intertek
Catalyst inspires and engages workforces with highly creative, custom-branded,
asset protection communication programs tailor-made strategic solutions designed
to leverage our clients' company brand, values, and objectives to optimize the
culture of their people. Intertek Wisetail provides a custom branded training
and communication platform built to engage today’s workforce with a complete
learning management system, giving customers the tools to grow their passionate
workforce. Intertek is continually innovating and evolving to reduce risk for
consumers, brands and organizations in every sector and industry around the
world. We go beyond Testing, Inspection and Certification of products: we are a
Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing
quality, safety, and sustainability to life.
What are we looking for?
The Senior UX Designer will own UX for agreed Wisetail product areas and partner
closely with the Lead Product Designer on Convergence. Your UX expertise will
help shape the new platform through flows, wireframes, prototypes and informed
design decisions. Working with Product, Engineering and the existing designers,
you will contribute to both products as they evolve. The Head of Design will set
priorities and balance your workload across Wisetail and Convergence.
Shift/Schedule: Monday- Friday; business hours
Salary & Benefits Information
The base wage or salary range for this position is $145,000. Individual
compensation packages are based on a variety of factors unique to each candidate
including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you
can expect benefits including medical, dental, vision, life, disability, 401(k)
with company match, generous vacation / sick time (PTO), tuition reimbursement
and more.
What you’ll do:
Work with Product and Engineering to understand customer problems,
requirements and existing workflow maps. Identify missing information,
challenge assumptions and compare approaches before committing to a solution.
Map user journeys, task flows, information architecture and navigation. Make
relationships between users, roles, permissions, learning content and
administration tools clear and consistent.
Create detailed wireframes and clickable prototypes that show how an
experience works. Annotate interactions, decision points, dependencies and
relevant loading, empty, error and recovery states so partners can understand
and implement the intended behavior.
Plan and conduct appropriate usability testing with research partners. Build
on existing customer research, observe where people struggle and use findings
to improve flows and interaction decisions.
Carry agreed workflows through to clear, accessible interfaces using shared
design components. Apply sound visual hierarchy, layout and responsive
behavior, partnering with other designers on more demanding visual work.
Lead UX for agreed Wisetail product areas and coordinate with the existing
designers across web and mobile. Maintain clear ownership and dependable
support for priority Wisetail work alongside your Convergence contributions.
Work with engineers throughout implementation. Maintain useful design
specifications, resolve questions and review the built experience against
intended behavior, accessibility and interface quality.
Partner with the Lead Product Designer on Convergence journeys, navigation,
wireframes and usability decisions. Bring Wisetail and Alchemy customer
insights into this work, share reusable patterns and agree priorities across
both products with the Head of Design.
Minimum Requirements & Qualifications:
Demonstrated experience independently designing complex digital products,
with ownership of substantial workflows from problem framing through
implementation and iteration.
Deep UX skills in task analysis, information architecture, navigation and
interaction design. You can untangle requirements, identify gaps and explain
complex behavior through clear flows and annotated wireframes.
Strong Figma and interactive prototyping skills, with the ability to choose
the right level of detail for exploration, testing and implementation.
Experience planning or conducting usability testing, synthesizing research
and product evidence, and changing designs based on what you learn.
Solid interface design skills, including visual hierarchy, layout,
accessibility and responsive behavior. You can deliver clear, consistent UI
within a design system and collaborate on its improvement.
Experience working with engineers on feasibility, data, permissions and
implementation tradeoffs. You can document interactions precisely and stay
involved as the experience is built.
Clear communication, sound judgment and the ability to work independently
while collaborating closely with Product, Engineering and other designers.
You can explain decisions and prioritize with your partners.
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven,
high-quality business model and a global network of customer-focused operations
and highly engaged subject matter experts. With passion, pace, and precision we
work to exceed our customers’ expectations, while engaging with our employees to
be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain
positions may be required to pass a pre-employment drug test based on the type
of work that will be performed.
We Value Diversity
Intertek’s network of phenomenal people are our greatest assets, and the
diversity they bring fuels our success. Intertek is an Equal Employment
Opportunity Employer that values inclusion and diversity. We take affirmative
action to ensure all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or other legally
protected characteristics.
For individuals with disabilities who would like to request accommodation, or
who need assistance applying, please email intertekhrusa@intertek.com or call
1-877-694-8543 (option #5) to speak with a member of the HR Department.
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Intertek is a leading Total Quality Assurance provider to industries worldwide.
Our network of more than 1,000 laboratories and offices in more than 100
countries, delivers innovative and bespoke Assurance, Testing, Inspection and
Certification (ATIC) solutions for our customers' operations and supply chains.
Working at Intertek means joining a global network of state-of-the-art
facilities and passionate people who deliver superior customer service with a
purpose of bringing quality, safety, and sustainability to life.
Intertek’s People Assurance team provides range of workforce-focused solutions
that empower our clients’ employees to identify and close operational gaps and
mitigate risk by assuring smart actions across organizations. Our services give
clients the tools they need to build, maintain, and protect their brands,
supporting them in the continuous evolution of their workforce to maximize
employee potential.