About Our Client
Our client is a fully remote, mission-driven political technology company founded in 2020 by experienced organizers and technology leaders from major national political campaigns and advocacy organizations.
The company builds innovative technology solutions that help campaigns, nonprofits, and progressive organizations effectively engage supporters, mobilize communities, and drive meaningful change. Their product suite includes advanced texting and calling platforms, as well as fully managed communication services that help organizations build campaigns, reach audiences, collect data, and maintain compliance.
About the Role
Our client is seeking a Senior Software Engineer responsible for developing, maintaining, and scaling the company's software products. This role will contribute to building new features and products while ensuring the reliability, performance, and integrity of existing systems.
The ideal candidate is passionate about building high-quality, dependable software and enjoys solving complex engineering challenges at scale. This person will collaborate closely with product, engineering, and cross-functional teams to design solutions that meet customer needs and support business goals.
Core Responsibilities
Software Design, Architecture, and Maintenance (60%)
Design scalable systems and architectures spanning multiple services and teams
Develop features as part of a remote engineering team while building resiliency into solutions from the beginning
Define technical specifications and requirements for new systems, products, and features in partnership with product and stakeholders
Lead multi-sprint projects from ambiguous requirements through successful delivery
Write clean, well-tested, maintainable code with strong ownership and accountability
Ensure feature quality, reliability, and completeness while balancing speed and long-term sustainability
Review code, technical designs, specifications, and architectural decisions
Manage technical debt and improve system maintainability
Follow established engineering patterns and best practices
Understand customer workflows and how technology supports their goals
Troubleshoot software issues and perform ongoing upgrades to vendor integrations and infrastructure
Reliability, Operations, and Resiliency (40%)
Build software with strong observability and monitoring capabilities
Respond to alerts, support production systems, and create documentation/runbooks
Identify potential failure points and improve overall system reliability
Scale infrastructure to support high-volume events and periods of increased demand
Participate in an on-call rotation for incident response and troubleshooting
Lead incident follow-ups and implement improvements based on learnings
Support technical requests from customers and internal teams, translating complex issues into clear solutions
Qualifications
8+ years of professional software engineering experience
Experience designing and operating distributed systems at scale
Proven ability to handle large or unexpected traffic spikes
Experience leading multi-sprint projects from unclear requirements to successful delivery
Strong understanding of resiliency patterns including rate limiting, retries, queuing, backpressure, and graceful degradation
Experience integrating with third-party services and managing external system failures (telephony/carrier experience is a plus)
Experience leading incident response and implementing preventative improvements
Excellent written and verbal communication skills with both technical and non-technical audiences
Benefits & Perks
401(k) matching up to 6% after a provisional period
Ten paid company holidays, two floating holidays, and a week-and-a-half-long holiday break at the end of the year
Generous paid vacation (up to 24 days annually accrued monthly)
Paid sick leave, paid short-term medical leave, caregiver leave, bereavement leave, and additional personal leave options
16 weeks of paid parental leave plus an additional 4 weeks of fully paid part-time flex time for all new parents, including adoptive parents
Fully paid premium medical insurance with a $0 deductible, plus dental and vision coverage for employees and dependents
Fully remote work environment with flexible working conditions
Home office stipend and company-provided computer equipment
Annual opportunity to donate free communication credits to a nonprofit of your choice
Annual professional development stipend of $2,000 to support continued growth and learning
This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
From Tangerine Search:
Tangerine Search is an equal opportunity agency that values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Experience: 8 years required