About brighthush
brighthush is a pioneering, 100% employee‑owned healthcare organization that has been delivering exceptional, patient‑centered care to seniors for over two decades. With a deep commitment to quality, integrity, and community impact, brighthush empowers its workforce to shape the future of long‑term care pharmacy services. Our employees are not just staff; they are owners, partners, and ambassadors of a culture that values collaboration, innovation, and continuous learning. Whether you’re a seasoned professional or an emerging talent, brighthush offers a dynamic environment where your expertise directly improves the health and well‑being of the geriatric population in senior‑living and post‑acute settings.
Why This Role Matters
As a Remote Long‑Term Care Pharmacy Data Entry Technician, you will be the critical link between prescribers, patients, and the pharmacy’s operational backbone. Your meticulous data entry, verification, and communication skills ensure that medication orders are processed accurately, safely, and on time. In a field where precision can directly influence patient outcomes, your role is both highly visible and deeply impactful. By joining brighthush, you’ll become part of a mission‑driven team that values ownership, accountability, and the relentless pursuit of excellence.
Position Overview
• Job Type: Remote, Full‑Time • Shift: Swing shift (8:00 AM – 10:00 PM EST) with rotating weekends and holidays • Location Requirement: Must reside in a state where brighthush is licensed (AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI) • Experience: Minimum 1 year of pharmacy data entry; long‑term care pharmacy experience preferred • Systems: Proficiency with Frameworks LTC and Docutrack is highly desirable
Key Responsibilities
- Process new and refill prescription orders with precision, ensuring all data fields are complete and accurate.
- Verify prescription eligibility, proof, and medication details while maintaining high productivity and quality standards.
- Contact physicians’ offices to obtain refill authorizations and resolve any discrepancies.
- Communicate with clients to confirm order details, verify patient information, and address any questions or concerns.
- Document all correspondence and follow‑ups in the system, maintaining a clear audit trail.
- Prepare audit sheets, analyze trends, and provide actionable feedback to management.
- Forward incomplete or rejected scripts to the appropriate department, track status, and ensure timely resolution.
- Assist with research of lost or missing orders as requested by internal departments.
- Provide backup support to other pharmacy groups based on business needs or production levels.
- Answer incoming calls promptly, delivering a high standard of customer service to clients and stakeholders.
Essential Qualifications
- High School diploma or General Education Development (GED) certificate.
- Valid Pharmacy Technician license and certification (CPhT) in the state of residence.
- Strong understanding of brand and generic drug nomenclature, dosage forms, and medical terminology.
- Experience with long‑term care pharmacy operations and workflows.
- Proficiency in data entry systems, preferably Frameworks LTC and Docutrack.
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.
- Strong communication skills—both written and verbal—across diverse stakeholders.
- Ability to work flexible hours, including nights, weekends, and holidays, as operational needs dictate.
Preferred Qualifications
- Minimum one year of dedicated pharmacy data entry experience.
- Advanced knowledge of pharmacy software, electronic health records (EHR), and medication reconciliation processes.
- Experience with audit and compliance reporting in a pharmacy setting.
- Familiarity with state and federal regulations governing long‑term care pharmacy services.
- Proactive problem‑solving mindset and a willingness to take initiative.
Skills & Competencies
- Technical Proficiency: Advanced data entry, familiarity with pharmacy software, and basic troubleshooting.
- Analytical Thinking: Ability to identify patterns, spot errors, and recommend process improvements.
- Customer‑Centric Mindset: Delivering exceptional service to physicians, clients, and internal teams.
- Team Collaboration: Working effectively with cross‑functional teams in a remote environment.
- Time Management: Prioritizing tasks, meeting deadlines, and maintaining productivity during shift work.
- Adaptability: Thriving in a dynamic, evolving healthcare landscape.
Career Growth & Learning Opportunities
At brighthush, your professional development is a top priority. We offer:
- Structured onboarding and continuous training programs to keep you up‑to‑date with industry best practices.
- Access to tuition and continuing education unit (CEU) reimbursement for relevant courses and certifications.
- Clear career pathways from data entry to pharmacy operations, quality assurance, and supervisory roles.
- Mentorship from experienced pharmacy technicians and managers who are invested in your success.
- Opportunities to contribute to process improvement initiatives and innovation projects.
Work Environment & Company Culture
brighthush fosters a culture of ownership, transparency, and mutual respect. As a 100% employee‑owned company, every team member has a direct stake in our success. We celebrate diversity, encourage open communication, and support a healthy work‑life balance—even in a remote setting. Our remote infrastructure is designed to keep you connected, engaged, and productive, with regular virtual team meetings, collaborative tools, and a supportive leadership team.
Compensation & Benefits
While specific salary ranges are determined by experience and qualifications, brighthush offers a competitive compensation package that includes:
- Competitive base salary aligned with industry standards.
- Health, dental, and vision insurance plans.
- Short‑term and long‑term disability coverage.
- Flexible Spending Accounts (FSA) for medical and dependent care.
- Employee Assistance Program (EAP) for mental health and well‑being support.
- Paid Time Off (PTO) and holiday pay.
- Tuition and CEU reimbursement to support your ongoing education.
- Employee Stock Ownership Plan (ESOP) – you become a true owner of brighthush.
How to Apply
If you are a dedicated, detail‑oriented professional who thrives in a collaborative, remote environment and is passionate about improving senior care, we encourage you to apply today. Join brighthush and become part of a team that values your expertise, rewards your contributions, and empowers you to grow both personally and professionally.
Apply Now and Shape the Future of Long‑Term Care Pharmacy
Equal Opportunity Employer
brighthush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected characteristic.
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