To assure the consistent application of company procedures and practices in
commercial, residential, farm property and property damage liability claim
handling, so as to have a significant and positive overall effect on the
company. To provide quality service to insureds and aid in the retention of
business. To make certain that claims are properly investigated, evaluated and
resolved within the company's contractual and legal obligations.
To ensure timely service, while providing appropriate and equitable resolution
to insureds, claimants and the company.
Investigate, evaluate and control property and casualty claims under minimal
supervision.
Maintain advanced knowledge of various types of buildings, construction, repair
cost and methods, repair-estimating system and scoping damages. Assist in
training others on repair estimating system and scoping of damage.
Maintain advanced knowledge of farm machinery, livestock and home furnishings.
Qualifications
Required: Bachelor's degree required with focus on construction trades,
agriculture-related studies, business administration or insurance related field
preferred, or equivalent experience may be considered.
Minimum five to seven years multi-line or property claims experience required.
Advanced knowledge of insurance contracts written by the companies required.
Advanced knowledge of company and divisional policies and procedures required.
Must possess outstanding listening and superior customer service skills.
Advanced knowledge of estimating systems and construction requirements and
methods required.
Must have access to high speed Internet at home if position is field-based.
Must possess a valid driver license with an acceptable driving record.
Designations in INS, AIC and/or similar professional insurance designation
required.
Preferred: Designation in CPCU preferred.
Note: This is a work from home position primarily covering these Michigan
counties (Must reside in or close to these Michigan counties): Alcona, Arenac,
Bay, Clinton, Genesee, Gratiot, Huron, Ingham, Iosco, Lapeer, Saginaw, Sanilac,
Shiawassee, Tuscola.
Farm Bureau offers a full benefit package including medical, dental, vision, and
401K.
PM19