Note: The job is a remote job and is open to candidates in USA. RiVidium Inc. is seeking a Senior Program Manager to oversee the management, coordination, and delivery of contract services supporting a federal government client under an EPA BPA Task Order. The role provides strategic direction and operational oversight, manages personnel and contract performance, and serves as the primary point of contact for government stakeholders.
Responsibilities
- Oversee day-to-day program operations and ensure all contract requirements, deliverables, milestones, and performance objectives are met
- Serve as the primary point of contact for the government client and maintain effective communication with the Contracting Officer's Representative (COR) and other stakeholders
- Provide leadership and oversight to assigned personnel, manage staffing levels and workload distribution, and address operational and performance-related concerns
- Track program schedules, deliverables, service quality, performance metrics, risks, and issues to ensure successful contract execution
- Establish and monitor quality assurance practices to ensure services comply with contractual obligations, applicable federal requirements, policies, procedures, and performance standards
- Prepare and submit required program status reports, performance reports, staffing updates, and other contract documentation accurately and on time
- Identify potential risks, resolve operational challenges, implement corrective actions, and communicate significant issues to appropriate stakeholders
- Coordinate recruiting, onboarding, training, employee engagement, and workforce continuity activities to maintain effective contract performance
- Collaborate with internal leadership, functional teams, and government representatives to resolve issues, improve service delivery, and support program objectives
- Identify opportunities to improve operational efficiency, service quality, accountability, and overall program performance
- Develop and support processes that maintain uninterrupted service delivery and effective coverage of contract responsibilities
Skills
- Demonstrated experience managing programs, projects, or service delivery operations, preferably in a federal government contracting environment
- Experience overseeing contract performance, staffing, schedules, deliverables, and performance metrics
- Strong knowledge of federal contract operations, compliance requirements, quality assurance, and performance monitoring
- Experience communicating with government clients, CORs, and other contract stakeholders
- Excellent leadership, organizational, problem-solving, and decision-making skills
- Strong written and verbal communication skills, including experience preparing reports and presenting program status updates
- Proficiency with standard business productivity and reporting tools
- Candidates must be able to obtain and maintain the required Public Trust suitability determination, subject to applicable government requirements
- Preferably in a federal government contracting environment
- Ability to manage competing priorities, resolve issues, and meet deadlines in a remote work environment
- Experience supporting Environmental Protection Agency (EPA) or other federal civilian agency contracts
- Experience managing personnel and multidisciplinary teams in a federal contracting environment
- Familiarity with federal acquisition processes, contract deliverables, and government performance standards
- Experience with risk management, corrective action planning, and continuous improvement initiatives
Benefits
- This is a full-time, remote position.
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