Senior IAM System Administrator and Engineer

Position Information

The Senior IAM System Administrator and Engineer is a technical leader responsible for the design, development, and hands-on implementation of complex identity and access management (IAM) solutions, aiming for a 70/30 split between implementation/operations and design/strategy. The IAM solutions include identity governance and administration and identity management federation operations; single sign-on, access management, multi-factor authentication, and other systems and services within Identity & Access Management service offering. The incumbent functions with a high degree of autonomy, focusing on hands-on delivery, collaboration with stakeholders, business analysts, and vendors on implementations, and working with vendors and campus partners on integration with service providers while contributing to strategic direction, mentorship, architecture, and design of complex systems. This role may lead teams, projects, and guide the work of other staff as needed to complete projects or operational assignments and is expected to apply skills and effectively select methods and techniques to obtain solutions as a seasoned, experienced IT professional with a full understanding of current practices and relevant policies and procedures to resolve a wide range of issues.

This position is classified as predominantly remote with occasional visits to campus as needed. Working hours will be based on Pacific Standard Time (PST).

This position is funded on soft funds. Information Technology Solutions has funding for two (2) years for this position. Should funding become available in the future, this position could be extended.

The full salary range for the IAM System Administrator and Engineer is $108,262.80 to $206,106.48 annually. However, the pay scale for this position is UP TO $157,184.64 annually. UCR bases salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, UCR is unable to sponsor or take over sponsorship of an employment Visa for staff.

As a university employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements

• Bachelor's degree in related area and/or equivalent experience/training. — Required

Experience Requirements

• Minimum of 6-10 years of related experience. — Required
• 2-4 years of IAM related experience — Required
• 2-4 years of technical lead experience — Required
• 1-2 years of higher education experience — Preferred

Special Conditions

• Occasional travel for university related business meetings, conferences and/or professional development. — Required
• Travel Outside of Normal Business Hours — Required
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. — Required
• Must pass a background check — Required

Minimum Requirements

• Knowledge of the design, development and application of technology and systems to meet business needs.
• Advanced knowledge of computer security best practices and policies including demonstrated experience securing most complex server-based software.
• Advanced experience writing and editing the most complex scripts used to perform system maintenance and administration.
• General knowledge of other areas of IT. Thorough understanding of and experience with systems-related issues and actions that can be taken to improve or correct performance.
• Ability to write technical documentation in a clear and concise manner.
• Understanding of system performance monitoring and actions that can be taken to improve or correct performance.
• Experience leading a team of IT professionals
• Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions.
• Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, and tuning of technology systems.
• Basic knowledge of how to apply technologies and systems to meet business needs.
• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
• In-depth knowledge of various areas of IT. Broad knowledge of the IT environment.
• Advanced working knowledge of authentication technologies such as SAML, OAuth, ODIC, and Shibboleth
• Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution. Knowledge necessary to design, set up, operate and correct malfunctions involving technology systems. Experience in incident response and digital forensics, including data collection, examination and analysis.
• Advanced knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at analyzing and preventing security incidents of high complexity. Strong security skills for protecting the operating system, software, data and hardware
• Demonstrated skill leading technical teams, including organizing workflow and scheduling assignments. Ability to work independently on complex technical projects as well as on a team of technical professionals and departmental decision-makers
• Experience in data integration and the specification of data services. Ability to understand and model complex knowledge-intensive processes
• Familiarity with data quality and governance issues and requirements.
• Demonstrated knowledge supporting third party applications.
• Familiarity with the concept of middleware.
• Familiarity with cloud solutions and or containerization platforms.
• Familiarity with logical data design and data mapping or data conversion.
• Excellent communication and interpersonal skills to work effectively with technical and non-technical personnel at various levels in the organization; ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Demonstrated advanced knowledge of enterprise identity and access management principles, technologies, and practices.
• Demonstrated significant experience with directory services like LDAP and Active Directory.
• Ability to understand business needs and translate them into long-term architecture solutions.

Preferred Qualifications

• Demonstrated experience with database administration. Advanced knowledge of database management systems and standards. Knowledge relating to highly complex database system design. Advanced database querying and modeling skills working with moderately complex databases. Knowledge of conceptual database design. Skills necessary to develop procedures and standards relating to database management systems. Skills associated with implementing database enhancements that improve performance and reliability of the system at the software, hardware and operating system level.
• Demonstrated project management skills
• Hands-on experience with software development and management tools, including Git, and expertise in technologies and products, such as: J2EE, Java Servlets, XML, Web Services, Perl/CGI, and SSL.
• Understanding of and experience with key modeling and description languages used to map complex business processes to architectural components.
• Familiarity with Artificial Intelligence (AI) technologies and tools.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

General Information

Job Title

SYS ADM 4 TX

Job Code

006375

Grade

244

Department Head

Dewight Kramer

Supervisor

Sureyya Tuncel

Department Custom Scope

The Senior IAM System Administrator and Engineer is a technical leader responsible for the design, development, and hands-on implementation of complex identity and access management (IAM) solutions, aiming for a 70/30 split between implementation/operations and design/strategy. The IAM solutions include identity governance and administration and identity management federation operations; single sign-on, access management, multi-factor authentication, and other systems and services within Identity & Access Management service offering. The incumbent functions with a high degree of autonomy, focusing on hands-on delivery, collaboration with stakeholders, business analysts, and vendors on implementations, and working with vendors and campus partners on integration with service providers while contributing to strategic direction, mentorship, architecture, and design of complex systems. This role may lead teams, projects, and guide the work of other staff as needed to complete projects or operational assignments and is expected to apply skills and effectively select methods and techniques to obtain solutions as a seasoned, experienced IT professional with a full understanding of current practices and relevant policies and procedures to resolve a wide range of issues.

Key Responsibilities

1. Independently manages systems and services for a large facility, campuswide, medical center or Office of the President and/or institution-wide scope and makes recommendations for purchases or upgrades. Performs complex and advanced analysis to acquire, install, modify and support operating systems, databases, utilities and web-related tools. Selects methods and techniques to obtain solutions. Interacts with senior management. May perform complex network integration tasks and interoperability assessments for interconnected servers or component of clusters for communication. May lead a team of systems/infrastructure professionals. Supports and maintains campus's Identity and Access Management systems and solutions including but not limited to vendor hosted solutions, cloud solutions, systems, databases, directories, middleware tools, Artificial Intelligence (AI) tools, and the campus SSO environment. Makes recommendations for purchase or upgrade of vendor hosted solutions, cloud solutions. 45%
2. Designs, develops, modifies, debugs, deploys and evaluates highly complex systems. Initiates, analyzes, designs and applies highly complex data sources. Plans and directs key activities in the release management process. Oversees process and develops standards for migration of systems, scripts, and data from test to production. Develops, designs, implements, and supports enterprise identity and access management (IAM) systems and solutions related to authorization, authentication, identity registry management, and identity lifecycle in campus data repositories. Evaluates and utilizes approved Artificial Intelligence (AI) tools to streamline IAM services. Leads the development of processes and procedures for identity and access management systems, utilizes DevOps processes and operations, and works with campus partners and vendors on integration with service providers. Troubleshoots and resolves the most complex issues. Designs and coordinates work flow of support requests, setting priorities and tracking resolution. Ensures compliance with and provides input to service level agreements. 30%
3. Specifies, writes and executes highly complex software and scripts to support systems management, log analysis and other system administration duties for multiple, highly integrated systems. Performs highly complex analysis of campus needs, document requirements and create highly technical specifications and requirements for IAM systems. Collaborates with the IAM Manager and IAM Architect on researching, recommending, designing, and modifying highly complex IAM systems, processes and procedures. 10%
4. Maintains complex security systems. Interprets and adopts campus, medical center or Office of the President system and regulation-based security policies to control access to networked resources. Provides recommendations and requirements on network access controls. Understands and implements IAM standards and best practices, and security best practices in IAM solutions and services. May serve as a project lead medium for IAM projects and collaborate with ISO project manager on creating, maintaining project plans, and implementing projects. 10%
5. Applies advanced systems/infrastructure concepts to define, design and implement highly complex systems, services and technology solutions. Proposes and implements highly complex system or device enhancements such as software, hardware and network configuration, updates and installations for project or services of broad scope. Serves as a technical lead for highly complex IAM designs and projects. 5%

Other Requirements

Items Used

• Standard Office Equipment

Physical Requirements

• Bend: N/A
• Sit: Constantly
• Squat: N/A
• Stand: Occasionally
• Crawl: N/A
• Walk: Occasionally
• Climb: N/A

Mental Requirements

• Read/Comprehend: Constantly
• Write: Frequently
• Perform Calculations: Occasionally
• Communicate Orally: Frequently
• Reason & Analyze: Constantly

Environmental Requirements

• Is exposed to excessive noise: No
• Is around moving machinery: No
• Is exposed to marked changes in temperature and/or humidity: No
• Drives motorized equipment: No
• Works in confined quarters: No
• Dust: No
• Fumes: No

Critical Position

Yes

Bachelor's degree in related area or equivalent; 6-10 years related experience; 2-4 years IAM experience; 2-4 years technical lead experience; advanced knowledge of SAML, OAuth, OIDC, Shibboleth, LDAP, Active Directory; must pass background check; current work authorization.

Key Responsibilities

• designing IAM solutions
• implementing systems
• leading technical teams

Skills & Tools

SAML, OAuth, OIDC, Shibboleth, LDAP, Active Directory, Git, J2EE, Java Servlets, XML, Web Services, Perl/CGI, SSL

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Riverside, California, United States
• Salary: USD 108,263 – 157,184 / year
• Languages: English

About University of California, Riverside

A public research university in Southern California, recognized for diversity and social mobility. — Industry: Education