Introduction: Join brighthush, a Trailblazer in Media Insight
At brighthush, we are redefining the future of media by turning raw audience data into actionable intelligence that powers strategic decisions worldwide. With a legacy that spans decades and a global footprint that touches every corner of the digital landscape, we empower brands, broadcasters, and advertisers to understand how people engage with content—no matter where or when they consume it. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. As a member of our Audio Diary Processing and Crediting Team, you will play a pivotal role in turning everyday listening habits into the insights that shape tomorrow’s media strategies.
Why This Role Matters
The Data Entry Coordinator II is the backbone of our audio diary analytics pipeline. You will be the gatekeeper of accuracy, ensuring that every 7‑day listening diary is meticulously reviewed, corrected, and credited. Your expertise will directly influence the quality of the data that informs high‑impact decisions for our clients. In a world where media consumption is increasingly fragmented, your work will help brands navigate complexity and deliver content that resonates.
Key Responsibilities
- Diary Review & Validation: Examine audio listening diaries submitted by respondents, identifying inconsistencies, ambiguities, and data anomalies.
- Time‑Based Issue Resolution: Resolve time‑related challenges such as AM/PM assignment, listening duration, start/stop times, and radio daypart classification.
- Content Interpretation: Analyze diary keeper comments and intent, applying appropriate modifications to entries.
- Data Standardization: Standardize entries according to established criteria, grouping or combining related items as needed.
- Escalation Management: Serve as the subject‑matter expert and escalation point for complex diaries flagged by our systems or data entry personnel.
- Workflow & Deadline Adherence: Understand and follow a complex set of business rules, production workflows, and daily deadlines.
- Quality & Productivity Oversight: Meet or exceed quality benchmarks and productivity targets set by the team.
- Special Projects: Assist with ad‑hoc initiatives that address critical operational needs or client concerns.
- Continuous Improvement: Provide feedback on process enhancements and contribute to the evolution of our data handling protocols.
Essential Qualifications
- High School diploma or GED equivalency (Associate’s or Bachelor’s degree preferred).
- 1–2 years of experience in a production or related environment.
- Prior completion of the upstream “Keyer” role training and successful assessment.
- Exceptional analytical, research, and decision‑making skills.
- Excellent written and verbal communication abilities.
- Strong reading comprehension for complex documented procedures.
- Proficient computer and typing skills, with a focus on data entry accuracy.
- Demonstrated ability to prioritize tasks and organize workload effectively.
- Proven track record of accuracy and execution, following explicit instructions.
- Capacity to thrive in a fast‑paced production environment and meet tight delivery deadlines.
- Bilingual fluency in English and Spanish is a plus.
- Reliable, high‑speed internet connection and a quiet, dedicated home office setup.
Preferred Qualifications & Additional Skills
- Experience with audio data or media measurement tools.
- Familiarity with radio dayparting concepts and time‑zone conversions.
- Strong problem‑solving mindset and a proactive approach to process improvement.
- Comfort with remote collaboration platforms such as Microsoft Teams, Slack, and Asana.
- Knowledge of data privacy regulations and best practices for handling sensitive information.
- Ability to work independently while maintaining alignment with team goals.
What You’ll Bring to the Team
As a Data Entry Coordinator II, you will be the linchpin that ensures data integrity across our audio diary ecosystem. Your keen eye for detail, combined with your analytical prowess, will help us deliver the highest quality insights to our clients. You will:
- Interpret complex diary entries and translate them into clean, standardized data.
- Navigate ambiguous information with confidence, using your subject‑matter expertise to make informed decisions.
- Maintain a high level of accuracy while meeting stringent productivity targets.
- Collaborate seamlessly with cross‑functional teams, from data entry specialists to senior analysts.
- Champion continuous improvement initiatives that streamline workflows and reduce error rates.
Career Growth & Learning Opportunities
At brighthush, we believe that your professional development is as important as the work you do. As a Data Entry Coordinator II, you will have access to:
- Structured mentorship programs with senior analysts and project leads.
- Regular training sessions on advanced data processing techniques and industry best practices.
- Opportunities to transition into higher‑level roles such as Senior Data Analyst, Project Manager, or Product Specialist.
- Cross‑departmental projects that expose you to new facets of media measurement and analytics.
- Access to a comprehensive learning library, including webinars, certifications, and industry conferences.
Work Environment & Company Culture
Our remote-first culture empowers you to work from the comfort of your home while staying connected to a vibrant, collaborative team. You will enjoy:
- Flexible scheduling that respects work‑life balance.
- Regular virtual team huddles, knowledge‑sharing sessions, and social events.
- A culture that celebrates diversity, inclusion, and the unique perspectives each team member brings.
- Transparent communication channels that keep you informed about company goals and initiatives.
- A supportive environment that encourages innovation, experimentation, and continuous learning.
Compensation, Perks, and Benefits
While specific figures may vary based on experience and location, brighthush offers a competitive salary package that reflects the value of your expertise. In addition to base pay, you can expect:
- Performance‑based bonuses tied to quality and productivity metrics.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and personal days.
- Flexible work arrangements and a stipend for home‑office equipment.
- Access to wellness programs, mental health resources, and employee assistance initiatives.
- Professional development budget for courses, certifications, and conferences.
How to Apply
Ready to take the next step in your career and join a team that is shaping the future of media insight? Submit your application through our official job portal. We look forward to reviewing your credentials and exploring how your skills can contribute to the success of brighthush.
Closing Statement
At brighthush, we champion your success because when you thrive, we all win. If you are a detail‑oriented, analytical thinker with a passion for data integrity and a desire to impact the media landscape, we invite you to apply for the Senior Data Entry Coordinator II position. Join us, and help us turn everyday listening habits into the insights that drive tomorrow’s media strategies.
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