Job Description:
• Deliver timely data support to Lab Operations teams and unblock production issues
• Improve patient results turnaround times
• Apply statistical techniques to analyze complex datasets and diagnose operational issues
• Perform exploratory data analysis, identify trends, and drive continuous improvement
• Design and implement automated solutions for recurring data analysis and production support workflows
• Extract, transform, and analyze data to generate actionable insights
• Document analytical processes, best practices, and insights
• Develop and optimize scalable data retrieval solutions for large and complex datasets
• Learn operational efficiencies from technologies and solutions developed by other DSPE teams
• Train and coach junior team members
• Collaborate with Lab Operations and Product teams on process issues, root cause analysis, and product support
• Represent the DSPE team in stakeholder meetings
• Escalate encountered issues to other DSPE teams
Requirements:
• Master’s degree in Statistics, Mathematics, Computer Science, Bioinformatics, Operational Research, or related fields
• Minimum 3 years of relevant industry experience
• Minimum 3 years of experience working in a highly regulated environment, such as CLIA and/or FDA compliant settings
• Minimum 3 years of hands-on experience in data analysis, extraction, and querying in production support roles
• Working knowledge of diagnostic laboratory business processes and requirements
• Proficiency in data analysis and statistical techniques
• Proficiency in Python and SQL development
• Working knowledge of Snowflake and cloud technologies
• Understanding of hypothesis testing, central limit theorem, time series analysis, anomaly detection, and regression modeling
• Good documentation practices and coding style
• Experience with GitHub or GitLab
• Ability to work collaboratively in a cross-functional team environment
• Strong verbal and written communication skills
• Strong interpersonal skills and integrity
Benefits:
• Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents
• Free testing for employees and immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401(k) benefits
• Commuter benefits
• Employee referral program