We have an opportunity for a Salesforce Project Manager Consultant with
expertise in Change Management. This role can be located anywhere in the United
States. You'll get the best of both worlds: the energy and impact of a boutique
team with a booming practice, backed by the scale, clients, and career pathways
of a global digital consultancy.
Perficient is the global AI-first consultancy. We empower every employee to
build AI fluency and actively engage with AI tools to drive innovation and
efficiency. We break boundaries, obsess over outcomes, and shape the future for
our clients. Join a company where bold ideas and brilliant minds converge to
redefine what's possible while building a career filled with growth, balance,
and purpose.
RESPONSIBILITIES
Create project timelines, and manage creative, development milestones and
deliverables.
Foster an environment that adapts quickly to creative change and focuses on
Agile development principles.
Maintain creative, production, and technical goals set forth by our teams and
clients.
Manage overall project organization to ensure requirements and project
deliverable dates can be clearly communicated to the product and account
leads.
Capture and record meeting notes and ensure action items are completed
promptly.
Ensure solutions to technical problems through discussion with technical
teams to resolve problems.
Partner with development team members to understand opportunities and
limitations of solutions being implemented.
Effectively balance the needs of the client, as well as the needs of the
agency and internal teams.
Manage all deliverables with any required external vendors.
Provide production and technical knowledge, in addition to innovation
insight, in order to arrive at the best-possible execution decisions.
Identify, procure and manage outside vendors that are best suited for
assigned projects, when required.
Work closely with Scrum Master to track sprint progress against overall
project timelines.
Manage resources for each assigned project to ensure that the project remains
on schedule.
Work closely with the product and account leads to remain in full
communication on the status and details of each project, including any cost
or timing issues that may arise.
Anticipate any potential issues with the project through quick responses and
proactive critical thinking.
Demonstrate skilled problem-solving capabilities to determine solutions and
options to resolve problems.
QUALIFICATIONS
REQUIREMENTS
Create and manage project timelines, milestones, and deliverables,
incorporating change management activities alongside technical workstreams.
Facilitate Scrum ceremonies, track sprint progress, and foster an Agile
environment that adapts quickly to change.
Develop and execute a change management plan for each engagement, including
stakeholder analysis, training strategy, and a communications plan.
Ensure clear communication of requirements, deliverable dates, and change
impacts to all stakeholders.
Conduct change impact assessments to identify how new Salesforce solutions
affect end users and business processes.
Collaborate with development teams to understand solution opportunities and
limitations, and translate them into stakeholder-ready communications and
training materials.
Identify and manage resistance points, partnering with client sponsors to
drive adoption.
Balance client and internal team needs, including managing deliverables with
external vendors as needed.
Provide production and technical knowledge for optimal execution decisions,
while ensuring solutions are designed with end-user adoption in mind.
Ensure projects remain on schedule by managing resources across both delivery
and change workstreams.
Communicate project and change-readiness status with product and account
leads.
Measure and report on user adoption and change-readiness metrics throughout
the project lifecycle.
Anticipate and address potential project and adoption issues proactively.
Demonstrate problem-solving skills to find effective solutions for both
technical and organizational challenges.
PREFERRED QUALIFICATIONS INCLUDE
Experience: At least 3 years leading projects in a technical and Agile
environment, with a strong emphasis on organizational change management.
Change Management: 3+ years of hands-on change management experience, ideally
supporting technology or Salesforce implementations.
Consulting: Recent professional consulting experience.
Salesforce: Experience leading Salesforce implementations preferred.
Methodology: Experience applying a structured change management methodology
(e.g., Prosci ADKAR or similar).
Detail-Oriented: Must have a keen eye for detail.
Collaboration: Experience working directly with delivery teams with different
roles and locations.
Project & Change Management: Skilled in managing and communicating project
status, budgets, risks, and change readiness.
Communication: Strong written and verbal communication skills, including
experience developing training and communication materials for end users.
Problem-Solving: Creative and analytical thinker with excellent
problem-solving abilities.
AI: Proficient in leveraging AI technologies to drive innovation, support
strategic initiatives, and enable data-driven decision-making.
AI Knowledge: Possesses a strong understanding of AI capabilities,
limitations, and ethical considerations.
Education: Bachelor's degree or commensurate experience required.
Certification: Scrum Master certification and Prosci/CCMP certification are a
plus, as well as any AI Certifications.
WHAT WE’RE LOOKING FOR
Technical depth gets you in the door. Beyond that, we're hiring for four
qualities together, not any one in isolation: humble, hungry, and smart.
Humble — a team player first. You teach as readily as you learn, and you
don't need to be the smartest person in the room to add value.
Hungry — genuinely curious and self-driven. You take on a new certification
or course because you enjoy it, not because it's assigned, and you dig into
unfamiliar problems until you've figured them out.
Smart — people-smart. You read a room, enjoy talking with customers, and can
hold your own in front of a client audience.
Excited about AI — you're already using AI tools to work faster and deliver
better outcomes, and you want to keep pushing on that. This is where our SF+
practice is headed, so it's a practical, non-negotiable skill, not a
nice-to-have.
COMPENSATION
The salary range for this position takes into consideration a variety of
factors, including but not limited to skill sets, level of experience,
applicable office location, training, licensure and certifications, and other
business and organizational needs. The new hire salary range displays the
minimum and maximum salary targets for this position across all US locations,
and the range has not been adjusted for any specific state differentials. It is
not typical for a candidate to be hired at or near the top of the range for
their role, and compensation decisions are dependent on the unique facts and
circumstances regarding each candidate. A reasonable estimate of the current
salary range for this position is $60,000 to $130,000. Please note that the
salary range posted reflects the base salary only and does not include benefits
or any potential variable compensation programs. Information regarding the
benefits available for this position are in our benefits overview
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WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, we create,
engineer, and run digital transformation solutions that help our clients exceed
customers' expectations, outpace competition, and grow their business. With
unparalleled strategy, creative, and technology capabilities, our colleagues
bring big thinking and innovative ideas, along with a practical approach to help
our clients - the world's largest enterprises and biggest brands succeed
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You
will experience a unique and collaborative culture that values every voice. Join
our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the
clients we work with. We're committed to actively listening, learning, and
acting to further advance our organization, our communities, and our future
leaders…and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race, color,
religion, gender, sexual orientation, national origin, age, disability, genetic
information, marital status, amnesty, or status as a protected veteran in
accordance with applicable federal, state and local laws. Perficient, Inc.
complies with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities. This policy
applies to all terms and conditions of employment, including but not limited to,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of
absence, compensation, and training. Perficient, Inc. expressly prohibits any
form of unlawful employee harassment based on race, color, religion, gender,
sexual orientation, national origin, age, genetic information, disability, or
covered veterans. Improper interference with the ability of Perficient, Inc.
employees to perform their expected job duties is absolutely not tolerated.
Applications will be accepted until the position is filled or the posting is
removed.
Disability Accommodations: Perficient is committed to providing a barrier-free
employment process with reasonable accommodations for qualified individuals with
disabilities and disabled veterans in our job application procedures. If you
need assistance or accommodations due to a disability, please contact us.
Perficient is the global AI and technology consulting firm disrupting the
traditional consulting model. Powered by our 7,000+ advisors, engineers, and
designers, Perficient implements AI-first solutions that break conventions and
deliver outcomes that matter. Proudly serving clients that represent the world’s
most innovative brands, and in collaboration with our powerful technology
partner ecosystem, we bring deep industry expertise and data-driven design to
redefine how businesses run and succeed. Perficient is different. For real.
Learn more at perficient.com.