Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
We are seeking a Salesforce Delivery Manager to own end-to-end delivery of Salesforce initiatives across our enterprise environment — from problem definition through deployment. This is fundamentally a leadership and ownership role: you will drive stakeholder relationships, lead solution design, and hold accountability for outcomes, not just code. Strong Salesforce technical skill is required, but the candidate we're looking for leads first and builds second.
You will guide other members of the Salesforce team, represent technical direction to business stakeholders, and ensure our Salesforce platform aligns with business objectives and scales effectively. As Delivery Manager, you will also own the Release Manager function: deployment strategy, release execution, and ensuring all releases are tracked, documented, and reversible.
Why Join Us?
Work across Sales Cloud, Service Cloud, Experience Cloud, Account Engagement, and a full Conga CPQ & Billing lead-to-cash process
Own release management and help build the team’s DevOps and delivery practices as the platform grows
Support an organization that has been transporting students safely since 1917
Fully remote position
Key Responsibilities
Ownership & Delivery Leadership
Own end-to-end delivery on every initiative: problem definition, solution design, stakeholder alignment, development oversight, testing, and deployment — not just the coding phase
Lead story grooming for all work assigned to the team: every story must have a documented problem statement and functional/technical design, reviewed and aligned with the Director before development begins
Lead recurring stakeholder and cross-functional standups (e.g. CPQ/Billing) — set the agenda, drive discussion, and deliver specific, contextual status updates
Proactively surface risk, scope, and dependency considerations before committing to timelines or solutions
Validate all code against current production behavior before any deployment request; be prepared to explain and defend every change
Maintain a clear change log for every release documenting all components touched or created
Technical Leadership
Lead the design and development of custom code solutions leveraging Apex, JavaScript, Visualforce, and Lightning components across multiple Salesforce Clouds, including Sales/Service Cloud, Experience Cloud, Account Engagement, and Conga Contracts/CPQ/Billing
Translate business requirements into technical designs and solution architecture
Define and enforce coding standards, best practices, and governance for Salesforce development
Serve as the primary technical point of contact for Salesforce-related initiatives
Solution Architecture
Oversee integrations between Salesforce and other enterprise systems using APIs, middleware, and ETL tools
Ensure data integrity, security, and compliance within the Salesforce ecosystem
Team Leadership
Coach and mentor junior team members
Conduct code reviews and provide technical feedback
Collaborate with business analysts, project managers, and QA
Release Management
Act as project SME for deployment and release management tools, best practices, and source control
Define, manage, and execute environment and deployment strategy
Run data deployments (sandbox seeding) to test features
Run production releases and be able to roll back or restore if needed
Innovation & Optimization
Stay current with Salesforce releases, features, and industry trends
Recommend and implement enhancements to improve system performance and user experience
Drive automation and efficiency through advanced Salesforce capabilities
Qualifications
Education
Bachelor’s degree in Computer Science, Information Systems, or related field (preferred)
Experience
5+ years of Salesforce experience, including hands-on development
3+ years in a role with demonstrated end-to-end ownership — not just technical leadership, but direct accountability for stakeholder relationships, requirements gathering, and delivery outcomes in an enterprise environment
Demonstrated experience leading recurring stakeholder meetings or standups and owning the agenda and outcomes
Prior experience with multiple Salesforce clouds — Sales/Service Cloud required; Account Engagement (Pardot) and Conga CPQ/Billing preferred
Technical Skills
Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs
Experience with integration tools
Strong understanding of Salesforce security model and data architecture
Experience building technical artifacts including configuration design documents and technical design documents
Experience executing deployments and use of DevOps tools
Conga or Salesforce Revenue Cloud CPQ/Billing experience or certifications preferred
Certifications
Salesforce Platform Administrator II (required, or equivalent experience)
Salesforce Platform Developer (PDI) (required)
Salesforce Platform Developer II (PDII) (preferred)
Salesforce Application Architect or System Architect (preferred)
Salesforce Platform Development Lifecycle and Deployment Architect (preferred)
Ownership & Leadership Skills
This role requires someone who leads first and builds second. We are prioritizing candidates who demonstrate strong judgment, proactive communication, and accountability — even where that means a narrower technical range than a pure development role would require.
Proven track record taking a problem from ambiguous to scoped without being handed a fully-groomed task
Comfortable being the primary voice in front of business stakeholders, including those more senior in the organization
Self-motivated and able to work independently while maintaining strong stakeholder relationships
Proven project management expertise with the ability to manage competing priorities, deadlines, and processes
Detail and quality oriented, with the judgment to flag risk before it becomes a production issue
Strong problem-solving and analytical skills
Excellent communication, leadership, and presentation skills for a variety of audiences and situations
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
Job Details
Description: The salary range is $121k-$145k annually.
Primary Location: United States-Illinois-Warrenville-US Headoffice
Work Locations: US Headoffice, 27755 Diehl Road, Ste. 100A, Warrenville, 60555
Job: Sales & Marketing
Organization: United States Bus
Schedule: Full-time
Employee Status: Regular
Travel: No
5+ years Salesforce experience with hands-on development; 3+ years end-to-end ownership; proficiency in Apex, Visualforce, Lightning Web Components, Salesforce APIs; Salesforce Platform Administrator II and Platform Developer I required; bachelor's degree preferred.
Key Responsibilities
- leading delivery
- managing releases
- coaching team
Skills & Tools
Salesforce, Apex, Visualforce, Lightning Web Components, Salesforce APIs, Conga CPQ, Conga Billing, Account Engagement, Pardot, DevOps
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 121,000 – 145,000 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Summit School Services
A school transportation company providing safe and quality transportation services. — Industry: Transportation and Logistics