Staples is business to business. You’re what binds us together.
Our world-class sales and sales support teams work directly with businesses of
all sizes to offer products and services to meet our customers’ unique needs. We
are committed to understanding our customers and use best-in-class sales tools
and technology to find the best solutions. We’re constantly discovering new ways
to reach our goals, taking time to develop our skills and investing in our
career growth, so we can enjoy lucrative opportunities and grow our careers both
within and beyond sales.
As a Sales Coordinator, Facilities you will be an essential partner to our sales
organization, helping Key Account Developers, Key Account Executives, and Senior
Account Executives deliver strong customer support and maximize performance.
This role is ideal for a resourceful, detail-oriented professional who enjoys
solving problems, coordinating across teams, and keeping important work moving
forward.
What you will be doing:
Support sales and customer requests by connecting with resources across
Customer Service, Implementation, Pricing, Transportation, Resolution,
Merchandising, Supply Chain, and Staples Non-Stock Procurement.
Partner with Sales to capture key takeaways and next steps from customer
meetings and planning sessions, including sampling, account presentations,
and reporting requirements.
Complete customer dispenser requests in Salesforce and use Salesforce for
activity tracking and reporting.
Request non-stock quotes, process special orders, research product
availability, and work with buyers and vendors on back orders, pricing,
parts, labels, and product needs.
Prepare standard and custom reports and complete intermediate Excel work,
including file consolidation, formatting, VLOOKUPs, pivot tables, and
formulas. Support dynamic sales representatives, manage requests from the
team queue, and complete work using established processes and service
standards.
Participate in weekly team meetings and contribute to project groups, current
initiatives, and process improvements.
What You Bring to the Table:
Comfort working in a remote model that is primarily centralized while also
supporting local business needs.
A process-minded approach and the initiative to identify and contribute to
improvements.
Adaptability, flexibility, and the ability to work effectively with minimal
daily direction.
Strong problem-solving, organization, prioritization, and cross-functional
collaboration skills.
Clear written and verbal communication, attention to detail, and the ability
to manage multiple tasks and small projects simultaneously.
What’s needed: Basic Qualifications:
1-2 years of professional experience in a support or customer service role,
or an equivalent combination of higher education and experience.
Prior sales support experience, in a distributed environment.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint)
Preferred Qualifications:
Experience with reporting and data visualization tools such as Power BI,
Tableau, or similar platforms.
Ability to translate data into clear, actionable reports and visualizations
that support business decisions.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health
Wellness programs, and more!
Staples is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
gender identity, sexual orientation, age, national origin, protected veteran
status, disability, or any other basis protected by federal, state, or local
law.