Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties/functions of this position.
- Review and process orders for respiratory resupply
- Perform outreach to patients when needed to verify ordered items, insurance coverage, estimated coinsurance, etc.
- Assist with document verification and validation for resupply patients
- Verify insurance coverage and benefits and document patient cost when requested
- Work with other members of the team to ensure that all tasks are completed by end of day
- Maintain procedure manuals to ensure that our patients receive correct care and support
- Manage workflow queues from SNAP resupply system and ensure that follow up is completed by other departments and team members.
Qualifications:
- High School diploma or equivalent, preferred
- Microsoft office experience, preferred
Preferred Knowledge, Skills, and Abilities:
- Handling phone calls
- Patient support
- Insurance verification
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
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