Description
Job Title
Representative 2 Temporary Remote Customer Service Representative
Position Description
We are hiring Temporary Remote Customer Service Representatives for a seasonal assignment running from 9/14/2026 thru 12/31/2026. This role supports a high-volume work environment and is ideal for candidates who are dependable, detail-oriented, and able to work successfully in a structured remote setting. To be successful in this role, candidates must be able to meet scheduling requirements, maintain strong attendance, and work from a private, distraction-free home office environment. Because of the population we serve, this role also requires patience, kindness, and a customer-focused approach. All selected candidates must be available to begin on the same class start date: 9/14/2026.
Roles Responsibilities
Support customer service operations in a high-volume remote environment
Handle customer interactions professionally and efficiently
Follow established processes, policies, and workflow expectations
Maintain quality, accuracy, and productivity standards throughout the assignment
Participate fully in training and apply new information quickly
Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
Skills
Confirmation of a typing test showing at least 45 words per minute with 95% accuracy
Confirmation of your internet speed with your submission
Must demonstrate keyboarding skills of at least 45 WPM with 95% accuracy
Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps.
Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours.
Education
Verifyable High School Diploma or GED Required
High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.