[Remote] Zendesk Administrator

Note: The job is a remote job and is open to candidates in USA. Info Way Solutions is seeking a Zendesk Administrator to manage and optimize Zendesk environments. The role focuses on administration, configuration, user management, workflow automation, reporting, integrations, and support operations.

Responsibilities

• Zendesk Administration
• Configuration
• User Management
• Workflow Automation
• Reporting
• Integrations
• Support Operations

Skills

• 3 to 5+ Years
• Zendesk Administration, Configuration, User Management, Workflow Automation, Reporting, Integrations, Support Operations

Benefits

• Remote work

Company Overview

Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. It was founded in 2012, and is headquartered in Fremont, California, USA, with a workforce of 501-1000 employees. Its website is https://infowaygroup.com/.

Company H1B Sponsorship

Info Way Solutions has a track record of offering H1B sponsorships, with 10 in 2026, 24 in 2025, 25 in 2024, 18 in 2023, 37 in 2022, 68 in 2021, 38 in 2020. Please note that this does not guarantee sponsorship for this specific role.