Note: The job is a remote job and is open to candidates in USA. First American is a people-first company focused on supporting employees and enabling innovative, high-performing teams. The Workforce Analytics Manager will lead workforce analytics and planning, delivering forward-looking insights, frameworks, and recommendations that support strategic workforce decisions. The role partners with HR and business leaders and advances analytics capabilities, planning tools, and decision support.
Responsibilities
- Partner with HR Business Partners and business leaders to understand strategic priorities, define and prioritize the workforce questions that matter most, and deliver actionable insights that enable strategic workforce decisions
- Develop and maintain a strong understanding of business strategies, priorities, operating models, and workforce challenges to anticipate future talent needs and focus analysis on the organization’s highest-value workforce questions
- Develop forward-looking insights that anticipate talent and workforce needs, identify emerging risks and opportunities, and shape practical recommendations through advanced analytics
- Integrate multiple sources of workforce and business data, including relevant financial, operational, and market information, to develop meaningful insights and practical recommendations
- Evaluate workforce and organizational trends to identify opportunities to improve organizational effectiveness, capacity, and capability in support of business priorities
- Deliver executive-ready insights through clear recommendations, visualizations, and data storytelling that leaders can readily understand and apply
- Set priorities, methodologies, standards, and an operating rhythm for workforce planning analysis and decision support
- Lead senior-level business and HR partnership to identify priority workforce questions, validate findings, and shape recommendations and executive insights
- Build and strengthen workforce planning frameworks and tools that assess current- and future-state role requirements, capacity, capabilities, talent risks, internal pipeline, and other relevant workforce considerations
- Ensure workforce planning insights translate into coordinated actions across HR Business Partners, Compensation, Talent Management, Talent Development, and Talent Acquisition, with ongoing tracking of decisions, actions, outcomes, and impact
- Expand Workforce Analytics capabilities by strengthening predictive insights and decision-support tools that improve workforce and organizational decisions
- Establish repeatable methodologies, analytical standards, and best practices that improve the consistency, quality, and impact of workforce analytics and planning
- Evaluate and apply emerging technologies that improve analytical efficiency and workforce insights
Skills
- Bachelor's degree or equivalent combination of education and experience
- 7+ more years of progressively responsible experience in workforce analytics, people analytics, business analytics, finance, workforce planning, or a related analytical field
- 3+ or more years of experience leading employees, complex projects, or strategic initiatives
- Advanced proficiency in Power BI and Excel required; experience with Workday is preferred but not required
- Experience using analytics to solve business or workforce challenges and translate data into actionable insights and recommendations
- Knowledge of workforce planning, organizational effectiveness, workforce supply and demand, scenario planning, and talent trends
- Ability to apply business and financial acumen to workforce questions involving cost, capacity, productivity, organizational capability, investment, and future talent needs
- Experience applying workforce analytics, forecasting, trend analysis, scenario modeling, and workforce metrics
- Ability to identify leading indicators and anticipate workforce risks, opportunities, and future needs
- Strong analytical, quantitative, and critical-thinking skills with the ability to address complex and ambiguous questions
- Ability to integrate multiple sources of workforce and business data into meaningful insights and recommendations
- Intellectual curiosity with the ability to quickly develop an understanding of the business, identify emerging workforce questions, and proactively develop analytical approaches that support workforce decisions
- Ability to frame workforce questions, challenge assumptions, and develop practical, data-informed recommendations
- Strong communication, presentation, and data storytelling skills with the ability to communicate effectively with leaders at all levels
- Strong facilitation, relationship-building, and influencing skills
- Ability to influence without direct authority and build trusted partnerships across a matrixed organization
- Demonstrated ability to lead strategic initiatives, build or strengthen organizational capabilities, and drive continuous improvement
- Demonstrated ability to coach and develop talent while fostering collaboration and accountability
- Ability to exercise sound judgment when working with sensitive employee and workforce information
- Experience with workforce analytics platforms, business intelligence tools, data visualization technologies, and statistical analysis
- Working knowledge of HR information systems and workforce data structures
- Familiarity with emerging technologies that may improve workforce insights and analytical efficiency
- Experience developing analytical frameworks, tools, or processes that strengthened an existing analytics or workforce planning capability preferred
- Knowledge of Workday reporting and analytics capabilities preferred
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview
Company H1B Sponsorship