Note: The job is a remote job and is open to candidates in USA. Kelly is an equal opportunity employer that values inclusion, diversity, and collaboration. The Workforce Analytics Analyst will leverage vendor management systems and advanced analytics tools to deliver data-driven insights, monitor program performance, and support decision-making across workforce solutions programs. The role is responsible for reporting, data analysis, process improvement, audits, and tailored analytical support for internal and external stakeholders.
Responsibilities
- Develop, publish, and maintain recurring and ad-hoc reports to support business performance, SLA/KPI tracking, QBR/ABR (Quarterly/Annual Business Reviews), and executive dashboards
- Analyze and interpret data trends, program metrics, and compliance across multiple client programs to deliver strategic recommendations
- Ensure data integrity and accuracy, proactively researching and streamlining reporting processes for continuous improvement
- Partner with program sponsors, PMO, and practice leadership to address analytical requests and provide tailored reporting solutions
- Support new account implementations by designing appropriate measurements, controls, and custom reports
- Participate in audits by delivering metric insights, trend observations, and reporting to both internal stakeholders and external clients
- Maintain current knowledge of best practices in reporting tools and data analytics, with a willingness to learn new platforms
- Perform related duties as assigned
Skills
- 3-5 years of experience in data/reporting analysis, business analytics, finance, accounting, operations support, or IT within VMS or staffing environment
- Advanced user of Microsoft Excel, including logical formulas, pivot tables, data summarization, and charting
- Experience analyzing and interpreting large, complex datasets to create actionable business insights
- Strong problem-solving and communication skills, with confidence collaborating across levels and functions
- Ability to independently verify work accuracy, demonstrate self-motivation, and meet tight deadlines
- Proven experience supporting diverse teams, interpreting customer needs, and delivering actionable solutions
- Experience with major VMS tools (Beeline, Fieldglass, or VNDLY) and/or Applicant Tracking Systems
- Experience in the staffing industry and an understanding of workforce solutions (CWO, SOW, RPO)
- Proficiency with Power BI, PowerPivot, Power Query, or Microsoft Access
- Familiarity with SQL and data visualization best practices
Benefits
- Comprehensive package, including medical, dental, vision, retirement savings, paid time off, and professional development opportunities.
Company Overview
Company H1B Sponsorship