Note: The job is a remote job and is open to candidates in USA. Rakuten International, a division of Rakuten Group, Inc., is a global technology organization providing services across e-commerce, digital marketing, advertising, communications, and entertainment. The Workday Manager, HR Reporting & Analytics will lead a small team while delivering hands-on Workday reporting solutions, consulting with stakeholders, and supporting people analytics platform adoption. The role will also drive data quality, governance, self-service reporting, and continuous improvement across the global organization.
Responsibilities
- Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development
- Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work
- Utilize and enhance team standards to ensure a consistent reporting environment and customer experience
- Play a lead role in the establishment of global definitions and practices
- Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training
- Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement
- Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions
- Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience
- Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs
- Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions
Skills
- Bachelor's degree or equivalent education/experience
- 4+ years of experience with Workday reporting
- Understanding of HR functions and processes; ability to connect data to business decisions
- Ability to manage work from inception to adoption; strong program/change management skills
- Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations
- Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets
- Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting)
- Strong Excel skills for use with data review and testing
- Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data
- Proactive mindset with a focus on automation, self-service enablement, and continuous improvement
- Clear, concise communication skills; able to explain technical solutions in business-friendly terms
- Excellent problem-solving and systems thinking; curiosity to ask 'why' and iterate on solutions
- High attention to detail, accuracy, and follow-through; adaptable to changing priorities
- Collaborative working style and strong relationship-building skills across global teams
- 1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership)
- Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred
Benefits
- This role is eligible for remote work in the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OR, PA, TN TX, VA, WA, WI
- Eligible for discretionary bonus
- Health insurance
- Vision insurance
- Dental insurance
- 401k matching
- PTO
- Volunteer Time Off (VTO)
Company Overview