Note: The job is a remote job and is open to candidates in USA. Intelliswift Software Inc. delivers digital product engineering, data management and analytics, and staffing solutions. The Workday HCM Consultant role supports professional services business development through customer request management, services discovery, cost estimation, statement-of-work development, and customer-facing solution presentations.
Responsibilities
- Case management for inbound requests from our Customers or from our Customer Success organization (on behalf of our Customers)
- Facilitate Investment requests and route for appropriate approvals
- Present Client Customer Services overview and other packaged solutions
- Run and conduct Services discovery sessions
- Develop Cost Guidance for requested services, using various estimating tools
- Review cost estimates, timeline and description of services with key Client leaders in our Professional Services organization, securing appropriate approvals
- Develop and present Statement(s) of Work to customers, negotiating business terms based on Client policies and practices
- Present Professional Services Agreement(s) to customers, negotiating legal terms based on Client policies and practices
- Participate in virtual customer facing meetings, with focus on triaging problems and recommending Professional Services solutions, partnering with Services Executive team members as applicable
Skills
- Proven ability to thrive and excel in a lean, fast-paced environment
- Self-starter attitude with the ability to take direction in dynamic environment
- Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
- Team Player
- Excellent verbal and written communication skills
- Excellent time management and organization skills. Ability to multi-task
- Strong attention to detail
- Strong problem-solving skills
- Strong in person and web-based presentation skills
- 3+ years' experience working within as a Professional Services organization as a HCM or FI consultant
- 3+ years experience working with Financial Management software applications
- Prior experience working with Salesforce.com or Zimit software applications is a plus
Benefits
- Remote USA work arrangement
- Long-term contract
- W2 employment
Company Overview