Note: The job is a remote job and is open to candidates in USA. GHR Healthcare is seeking an Application Analyst II to support and optimize enterprise healthcare applications. The role focuses on analyzing requirements, configuring and customizing applications, supporting patient care and revenue cycle workflows, troubleshooting issues, coordinating testing and upgrades, and collaborating with users, stakeholders, vendors, and cross-functional teams.
Responsibilities
- Provide support to Children's National users of Enterprise Applications and ensure maximum efficiency in the use of those applications
- Respond to requests for support by users
- Test and coordinate testing of new releases of Applications
- Log defects against applications and follow up with IT colleagues and vendors
- Monitor future applications releases from vendors
- Train informatics on features of applications, sometimes participating in end-user training
- Maintain applications responsibilities based on work group of user
- Act as reporting resource
- Analyze user requirements and design solutions using applications
- Configure and customize applications to meet specific workflow needs
- Collaborate with end-users, stakeholders, and vendors to gather feedback and identify areas for improvement
- Investigate and troubleshoot complex application issues, providing timely resolutions
- Assist in the planning and execution of system upgrades and enhancements
- Participate in data analysis and reporting for performance optimization
Skills
- Bachelor's Degree (Required)
- 3 years 3 to 5 years experience in application support and Enterprise solutions. (Required)
- Solid understanding of healthcare and revenue cycle workflows
- Proficiency in healthcare application modules and tools
- Experience in system configuration and customization
- Strong problem-solving and critical-thinking skills
- A seasoned professional with strong leadership skills, capable of guiding cross-functional teams and setting the architectural direction
- An innovator who can analyze complex requirements and design solutions to meet specific healthcare and revenue cycle workflow needs
- Proficient in healthcare application modules and tools, driving system configuration and customization efforts
- Highly dependable, displaying a strong sense of accountability and delivering high-quality results within tight timelines
- An effective communicator, adept at fostering collaboration and effectively presenting findings to stakeholders
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