Note: The job is a remote job and is open to candidates in USA. Benefit Harbor is a benefits administration technology and compliance solutions provider serving employers across the United States. The Workday Benefits Configuration Analyst will configure, build, test, troubleshoot, and support Workday Benefits and HCM Core solutions, translating business requirements into accurate configurations. The role also partners with internal teams, clients, and implementation partners on benefits administration, integrations, testing, compliance, and system enhancements.
Responsibilities
- Configure and maintain Workday Benefits and HCM Core functionality
- Build and configure benefit plans, programs, eligibility rules, coverage levels, rates, deductions, and related benefit components
- Configure and maintain business processes and functional requirements within Workday
- Translate business and benefits requirements into effective Workday configurations
- Perform system builds and configuration updates based on client and business requirements
- Maintain configuration documentation and system specifications
- Identify opportunities to improve configuration processes, efficiency, and system functionality
- Apply strong knowledge of employee benefits and benefits administration to Workday configurations
- Configure medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and other benefit offerings
- Understand benefit eligibility, enrollment rules, effective dates, life events, qualifying events, and coverage requirements
- Partner with benefits and implementation teams to ensure benefit configurations accurately reflect plan designs
- Review configurations for accuracy and compliance with established business requirements
- Develop and execute functional test scenarios for Workday Benefits and HCM Core configurations
- Conduct unit, integration, regression, and user acceptance testing
- Identify, troubleshoot, and resolve configuration defects
- Analyze test results and determine appropriate corrective actions
- Partner with technical teams when issues involve integrations, data, or downstream systems
- Maintain a high level of data and configuration accuracy
- Collaborate with technical and integration teams to troubleshoot Workday-related issues
- Assist with identifying data and configuration issues impacting benefit integrations
- Review inbound and outbound data to help identify discrepancies
- Work with internal teams and partners to resolve issues efficiently
- Support troubleshooting related to benefit carrier feeds, integrations, and data exchanges when applicable
- Work closely with Client Services, Deployment, Benefits, Technology, EDI, and other internal teams
- Participate in implementation and deployment activities
- Provide functional expertise and guidance to team members
- Communicate complex configuration concepts clearly to both technical and non-technical stakeholders
- Support ongoing system enhancements and client implementations
- Participate in requirements gathering and solution design discussions
- Serve as a trusted subject-matter expert for Workday Benefits configuration
- Maintain accurate configuration and supporting documentation in accordance with established requirements and processes
- Adhere to applicable system, SOC II documentation, testing, and case management processes
Skills
- 5+ years of hands-on Workday experience, with significant experience in Benefits configuration
- Workday HCM Core Certification required
- Workday Benefits Certification required
- Demonstrated experience configuring Workday Benefits in Benefits technology platforms
- Strong understanding of benefits administration and benefit plan design
- Experience configuring benefit plans, eligibility, coverage, rates, deductions, and related business processes
- Experience with Workday testing and troubleshooting
- Strong analytical and problem-solving skills
- Ability to translate business requirements into system configurations
- Strong attention to detail and commitment to configuration accuracy
- Strong written and verbal communication skills with the ability to communicate with both technical and non-technical personnel
- Ability to communicate complex configuration concepts clearly and effectively
- Strong listening, collaboration, and stakeholder-management skills
- Ability to work collaboratively with Client Services, Deployment, Benefits, Technology, EDI, clients, and implementation partners
- Ability to manage multiple projects and priorities in a fast-paced environment
- Strong work ethic and self-starter mentality with the ability to work independently
- Must possess integrity, reliability, responsibility, strong organizational skills, and high attention to detail
- Experience working with Workday Benefit Bridge is highly preferred
Benefits
- The work is typically performed in a normal office environment on site at Benefit Harbor or in a remote home office.
- Some flexibility to support clients throughout the continental US.
Company Overview