[Remote] Windows Systems Administrator

Note: The job is a remote job and is open to candidates in USA. Randstad Digital Americas is seeking an experienced Windows Systems Administrator to support and maintain enterprise infrastructure, virtualization platforms, and cloud environments. The role focuses on ServiceNow ticket resolution, vulnerability remediation, patch management, troubleshooting, infrastructure upgrades, migrations, and technical documentation across multi-region systems.

Responsibilities

• Manage and resolve incoming ServiceNow tickets related to Windows Server, Exchange Online, and Microsoft 365 queues within SLA guidelines
• Lead vulnerability remediation and patch management activities for Windows OS, Microsoft Office applications, and core infrastructure
• Perform root-cause analysis, advanced troubleshooting, and issue resolution across cloud, virtualized, and on-premises systems
• Execute infrastructure projects including Windows Server OS upgrades, MECM/SCCM migrations, and system configurations
• Maintain complete technical documentation, Standard Operating Procedures (SOPs), and operational knowledge articles

Skills

• 5+ years of dedicated Windows Server administration experience in enterprise environments
• Hands-on expertise with Active Directory, Group Policy, and PowerShell scripting
• Strong background in patch management and vulnerability remediation using MECM / SCCM
• Direct operational experience with cloud and virtualization platforms (VMware, Nutanix, Azure, or AWS)
• Practical experience managing Exchange Online and Microsoft 365 environments
• Background in Citrix environment support and administration
• Familiarity with ServiceNow (SNOW) ticketing, incident, and change management workflows
• Demonstrated experience leading system migrations and OS upgrade projects

Benefits

• Telecommute
• Medical insurance offerings, based on eligibility
• Prescription insurance offerings, based on eligibility
• Dental insurance offerings, based on eligibility
• Vision insurance offerings, based on eligibility
• AD&D insurance offerings, based on eligibility
• Life insurance offerings, based on eligibility
• Short-term disability, based on eligibility
• 401K plan, based on eligibility

Company Overview

Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains. It was founded in 1984, and is headquartered in Diemen, Noord-Holland, NLD, with a workforce of 10001+ employees. Its website is https://www.randstaddigital.com.

Company H1B Sponsorship

Randstad Digital Americas has a track record of offering H1B sponsorships, with 364 in 2026, 739 in 2025, 821 in 2024, 47 in 2023. Please note that this does not guarantee sponsorship for this specific role.