Note: The job is a remote job and is open to candidates in USA. The Association of Cancer Care Centers (ACCC) is a national nonprofit organization dedicated to improving cancer care for patients and communities across the country. They are seeking a Web Manager, Marketing to oversee the functionality, performance, and content integrity of their primary website and digital platforms, ensuring they support organizational marketing and engagement initiatives.
Responsibilities
- Maintain and oversee the organization’s primary website to ensure functionality, reliability, and consistent user experience
- Manage website updates, system maintenance, platform upgrades, and troubleshooting activities
- Coordinate with internal teams and external vendors to resolve technical issues and support ongoing platform improvements
- Maintain system documentation and operational procedures supporting website administration
- Serve as the primary administrator for the organization's content management system, ensuring website content remains current, accurate, and aligned with organizational priorities
- Partner with developers and external vendors to support ongoing platform enhancements while independently managing routine website administration
- Coordinate publishing, updating, and formatting of website content across departments
- Maintain consistency with established web standards, accessibility requirements, and organizational messaging guidelines
- Support cross-department workflows to ensure content is accurate, timely, and strategically aligned
- Oversee organization and maintenance of web pages, landing pages, microsites, and digital publications
- Implement security measures, updates, and contingency plans including website backups
- Manage day-to-day website content publishing through the organization's CMS, ensuring timely updates across marketing, education, membership, conferences, and organizational communications
- Maintain website taxonomy, page structure, metadata, and content organization to support searchability and user experience
- Manage integrations between website platforms and organizational systems including CRM/AMS, analytics platforms, event systems, and email marketing tools
- Ensure accurate data flow and proper functionality across connected digital systems
- Collaborate with internal teams to support new digital initiatives, platform enhancements, and integration improvements
- Collaborate with Marketing Operations to support seamless integrations between the CMS, CRM/AMS, marketing automation platform, analytics tools, and event registration systems
- Monitor website performance using Google Analytics (GA4) and other reporting platforms
- Analyze user behavior, engagement trends, conversion metrics, and content performance to identify opportunities for continuous improvement
- Develop dashboards and recurring reports that translate website analytics into actionable business recommendations
- Partner with Marketing leadership to optimize digital engagement through ongoing testing and performance analysis
- Utilize data to improve navigation, content strategy, website usability, and user experience
- Maintain compliance with website accessibility standards including WCAG guidelines
- Evaluate user behavior and feedback to improve site usability and digital accessibility
- Ensure the website supports a clear, inclusive, and accessible digital experience for diverse audiences
- Collaborate with content owners to ensure digital content follows accessibility, usability, and SEO best practices
- Support development and implementation of new web features, microsites, and digital initiatives
- Collaborate with Marketing, Education, Editorial, and IT teams to ensure successful execution of digital projects
- Coordinate timelines, testing, and deployment for new web functionality and improvements
Skills
- Bachelor's degree in Web Development, Digital Communications, Information Systems, Marketing, or related field required
- Four (4) to six (6) years of progressively responsible experience managing websites, digital platforms, or enterprise CMS environments
- Demonstrated experience balancing website administration, content management, and digital analytics responsibilities
- Experience using Google Analytics (GA4) or similar digital analytics platforms
- Experience collaborating with marketing teams to support website optimization and audience engagement initiatives
- Strong experience administering enterprise content management systems
- Strong understanding of website architecture, publishing workflows, governance, and ongoing platform administration
- Working knowledge of HTML/CSS with the ability to troubleshoot or make minor code modifications when needed
- Familiarity with SEO best practices, website accessibility standards, digital performance reporting, and user experience optimization
- Strong organizational and project coordination skills with ability to manage multiple priorities
- Ability to coordinate across teams and vendors while maintaining deadlines and quality standards
- Ability to successfully balance ongoing website administration with longer-term digital optimization initiatives
- Ability to translate technical concepts for non-technical audiences
- Strong communication and relationship-building skills in a cross-functional environment
- Ability to identify and resolve technical or usability issues efficiently
- Proactive approach to improving systems, workflows, and digital user experience
- Experience administering Sanity CMS (strongly preferred)
- Experience working within healthcare, professional associations, nonprofit organizations, or other mission-driven organizations
- Experience managing integrations between CMS platforms and CRM/AMS, SSO, marketing automation, and event registration systems
- Experience collaborating with web developers and external technology vendors
- Basic design experience using Canva, Photoshop, or Figma
- Experience improving website performance through analytics, content optimization, accessibility enhancements, and user experience improvements
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