Note: The job is a remote job and is open to candidates in USA. Commercial Bank of California is a purpose-driven financial institution providing personalized banking solutions and supporting financial inclusion. The Credit Administration Specialist provides operational and compliance support by coordinating appraisal and construction monitoring activities, preparing loan committee packages, conducting Regulation B loan file reviews, and supporting portfolio tracking, audits, and process improvement.
Responsibilities
- Coordinate and manage the appraisal ordering process in compliance with appraisal independence requirements
- Serve as the primary point of contact for appraisal vendors, internal stakeholders, and third-party management companies
- Track appraisal status, review reports for completeness and policy adherence, and ensure timely delivery
- Maintain appraisal documentation within credit files and systems in accordance with regulatory and internal policy standards
- Coordinate construction monitoring activities for construction and renovation loans
- Review inspection reports, draw requests, and support documentation for accuracy and compliance
- Track construction progress, budget adherence, and exception items
- Escalate issues, delays, or variances to credit officers and relationship managers as appropriate
- Prepare and assemble comprehensive loan committee packages
- Conduct reviews of loan files to ensure compliance with Regulation B and fair lending requirements
- Verify timely and accurate adverse action notices and documentation
- Assist with remediation efforts and ongoing process improvements
- Provide administrative and operational support to the Credit Administration team as needed
- Assist with Lending Portfolio Tickler and Covenant Tracking
- Support internal audits, regulatory exams, and independent reviews by gathering and organizing requested documentation from loan officers and underwriter as requested
- Participate in special projects and process improvement initiatives related to Credit Admin
Skills
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field required
- Relevant banking or credit experience may be considered in lieu of a degree, depending on role level
- 2–5+ years of experience in one or more of the following:
- Credit administration
- Loan operations
- Credit analysis or underwriting
- Commercial or consumer lending support
- Higher‑level or senior roles may require additional years of related banking experience
- Working knowledge of:
- Commercial and/or consumer loan documentation
- Credit approval, renewal, and modification processes
- Loan covenants, ticklers, and maturity tracking
- Fundamental credit underwriting principles
- Familiarity with credit policies, risk ratings, and portfolio monitoring practices
- General understanding of applicable banking regulations and internal controls, including:
- Bank Secrecy Act (BSA)
- Anti‑Money Laundering (AML)
- OFAC
- Internal audit and regulatory examination requirements
- Ability to support credit activities in compliance with bank policies and regulatory standards
- Proficiency in Microsoft Excel, Word, and Outlook
- Ability to maintain accurate electronic credit files and generate standard reports
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field required or strongly preferred
- Experience with loan origination, credit, or document management systems (e.g., nCino or similar platforms) preferred
Benefits
- Competitive employer contribution to medical, dental and vision coverage
- 401k plan with employer match
- Flexible Spending Accounts (FSA) and Dependent Care Accounts
- Employee Assistance Program (EAP)
- Employer provided Calm subscription
- Employer provided mental health benefits through Teladoc
- Life, AD&D and disability insurance
- Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
- Online discount program
- Tuition Reimbursement Program
Company Overview