Note: The job is a remote job and is open to candidates in USA. Smartsheet is a work management software company uniting human teams with AI agents to automate tasks and uncover insights. The VP of Product Management will lead the Applied AI product strategy, roadmap, portfolio outcomes, and product management team while coordinating AI initiatives across customer-facing products, platform infrastructure, and specialized agents.
Responsibilities
- Lead a high-performing product team focused on defining and executing Smartsheet's comprehensive Applied AI product strategy
- Define the strategic roadmap for AI product initiatives — from conversational experiences, MCP, automations, specialized agents, and evaluation infrastructure through to AI-powered features in customer-facing products — ensuring a cohesive, coordinated vision
- Own the business outcomes of the AI portfolio — define the success metrics (adoption, retention, expansion, and revenue impact), set the targets, and hold the team accountable to them
- Instrument, measure, and iterate: build the data and evaluation foundation that tells us whether AI features are actually working, and use it to make hard prioritization calls — including what to sunset
- Move fast in a fast-moving space — ship, learn, and adjust in short cycles rather than waiting for perfect information
- Lead cross-functional alignment with Product Marketing, Pricing and Packaging, and Sales to shape the Go To Market strategy that positions Smartsheet's AI advantages and educates the market
- Partner with Customer Excellence and Sales leadership to ensure your AI product strategy addresses customer needs around AI implementation, responsible AI governance, and AI-powered automation
- Work with design leadership to establish a vision for compelling, intuitive AI experiences that are accessible and trustworthy across all customer segments
- Stay informed of AI market trends, competitive innovations, and emerging use cases to inform your strategic recommendations and keep Smartsheet at the forefront of AI-driven work management
- Build and develop a world-class product management team, establishing clear goals around AI strategy execution and product impact
Skills
- 15+ years experience as a product manager for a software product
- 15+ years experience as a people manager
- Experience developing and shipping AI features or AI-powered products, with deep familiarity with generative AI, agentic systems, and responsible AI practices
- Experience working with UX and engineering teams; deep commitment to customers and team collaboration
- Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives
- Passion for web-based business software
- Ability to evaluate and discuss technical concepts
- Experience working with data analytics and visualization
- B2B or B2C cloud experience preferred
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
- This role will be eligible for a market competitive incentive opportunity.
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